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- Tasks: Be the friendly face of The Range, helping customers and solving their queries.
- Company: Join one of the UK's fastest growing retailers, known for its unique shopping experience.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by providing excellent customer service in a supportive team.
- Qualifications: No prior experience needed, just a passion for helping others and a positive attitude.
- Other info: Part-time role with flexible hours, perfect for students looking to gain experience.
The Range West Kilbride, Scotland, United Kingdom
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The Range West Kilbride, Scotland, United Kingdom
3 weeks ago Be among the first 25 applicants
Join to apply for the Customer Service Assistant – Part Time role at The Range
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As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant.
In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience.
In this role you will be the face of The Range as the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impression. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations.
What are we looking for?
To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.
Your day will be varied, and will include a combination of the following tasks:
- Answering customer enquiries.
- Giving information and helping to solve customer problems.
- Being the first point of contact for dealing with returned goods.
- Processing till transactions
- Making sure that the customer\’s experience is a positive one.
Why The Range?
Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UKs fastest growing retailers.
Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, youre sure to find the role to match your skills and your ambition.
People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast paced environment and take the next step in your career.
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Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
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Job function
Customer Service
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Industries
Administrative and Support Services
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Customer Service Assistant - Part Time employer: The Range
Contact Detail:
The Range Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Part Time
✨Tip Number 1
Familiarise yourself with The Range's products and services. Knowing what they offer will help you answer customer queries confidently and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. Being polite and approachable is key, so try role-playing different customer scenarios with friends or family to build your confidence.
✨Tip Number 3
Demonstrate your problem-solving abilities. Think of examples from past experiences where you've successfully resolved issues, as this will highlight your capability to handle customer concerns effectively.
✨Tip Number 4
Show your team spirit! Be ready to discuss how you work well in a team environment, as collaboration is essential in retail settings like The Range.
We think you need these skills to ace Customer Service Assistant - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise skills like problem-solving, communication, and teamwork, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to The Range's success.
Showcase Your Soft Skills: In your application, highlight your soft skills such as patience, approachability, and the ability to remain calm under pressure. These traits are essential for a Customer Service Assistant.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Range
✨Research The Range
Before your interview, take some time to learn about The Range's values, products, and customer service philosophy. This will help you tailor your answers and show that you're genuinely interested in the company.
✨Practice Common Customer Service Scenarios
Prepare for the interview by practising responses to common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as these are likely to come up during the interview.
✨Showcase Your Communication Skills
As a Customer Service Assistant, strong communication skills are essential. During the interview, make sure to speak clearly and confidently, and demonstrate your ability to listen actively and respond appropriately.
✨Emphasise Teamwork and Initiative
Highlight your ability to work well in a team and your willingness to take initiative. Share examples from past experiences where you successfully collaborated with others or took the lead on a task to improve customer service.
