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- Tasks: Provide top-notch customer service and solve problems daily.
- Company: Join The Range, a fast-growing UK retailer recognised by Sunday Times Top Track 100.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values people and invests in your future.
- Qualifications: Strong problem-solving skills and a willingness to learn are essential.
- Other info: Remote work options may be available; check our blog for more details.
The predicted salary is between 24000 - 36000 £ per year.
To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.
Your day will be varied, and will include a combination of the following tasks:
- Giving information and helping to solve customer problems.
- Being the first point of contact for dealing with returned goods.
- Making sure that the customer\’s experience is a positive one.
Why The Range?
Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest growing retailers.
Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you’re sure to find the role to match your skills and your ambition.
People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 17/07/2025 by TN United Kingdom
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Customer Service Assistant employer: The Range
Contact Detail:
The Range Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with The Range's products and services. Understanding what we offer will help you provide better customer service and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your problem-solving skills by engaging in role-play scenarios. This will prepare you for real-life situations where you need to think quickly and effectively resolve customer issues.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you successfully collaborated with others. Highlighting your ability to work well in a team will resonate with our company culture.
✨Tip Number 4
Be ready to share examples of how you've gone above and beyond to ensure a positive customer experience. This will illustrate your commitment to customer service and align with our values at The Range.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Problem-Solving Skills: In your CV and cover letter, provide specific examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to think quickly and work on initiative.
Highlight Teamwork Experience: Mention any previous roles where you worked as part of a team. Emphasise your ability to collaborate effectively with others to enhance the customer experience.
Craft a Positive Cover Letter: Write a compelling cover letter that reflects your enthusiasm for providing excellent customer service. Make sure to express your desire to contribute positively to The Range's reputation and success.
How to prepare for a job interview at The Range
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Highlight your ability to think on your feet and provide solutions quickly, as this is crucial for a Customer Service Assistant.
✨Emphasise Teamwork
Discuss your experience working in teams and how you contribute to a positive team environment. The role requires collaboration, so demonstrating your ability to work well with others will be beneficial.
✨Demonstrate a Customer-Centric Attitude
Be ready to explain what excellent customer service means to you. Share instances where you went above and beyond to ensure a customer's satisfaction, as this aligns with the company's values.
✨Prepare for Common Scenarios
Think about potential scenarios you might face in the role, such as handling returns or difficult customers. Practising your responses can help you feel more confident and articulate during the interview.
