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For Companies At a Glance
- Tasks: Provide top-notch customer service and solve problems for our customers.
- Company: Join The Range, a Sunday Times Top Track 100 company and fast-growing retailer.
- Benefits: Exciting career growth, supportive team environment, and opportunities across the UK.
- Why this job: Be the first point of contact and make a positive impact on customer experiences.
- Qualifications: Strong problem-solving skills and a passion for helping others.
- Other info: Join a talented team and invest in your future with us.
The predicted salary is between 24000 - 36000 £ per year.
Overview
What are we looking for? To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.
Responsibilities
- Answering customer enquiries.
- Giving information and helping to solve customer problems.
- Being the first point of contact for dealing with returned goods.
- Processing till transactions.
- Making sure that the customer\’s experience is a positive one.
Why The Range?
Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest growing retailers. Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you’re sure to find the role to match your skills and your ambition. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.
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Customer Service Assistant employer: The Range
Contact Detail:
The Range Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Range. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since this role is all about providing top-notch customer service, think of examples from your past experiences where you’ve successfully resolved issues. We want to hear how you can think on your feet!
✨Tip Number 3
Show off your teamwork spirit! Be ready to share stories about how you've worked well with others in previous roles. Highlighting your ability to collaborate will make you stand out as a candidate who fits right into The Range's culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at The Range. Let’s get you that job!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to help customers in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. Show us that you understand what we're looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at The Range
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand what makes a great customer experience and be ready to share examples of how you've provided excellent service in the past.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific situations where you successfully resolved customer issues. Think about times when you had to think on your feet and how you handled those challenges.
✨Demonstrate Team Spirit
Since teamwork is crucial for this role, come prepared with examples of how you've worked effectively in a team. Highlight your ability to collaborate and support your colleagues to achieve common goals.
✨Practice Active Listening
During the interview, show that you can listen carefully and respond thoughtfully. This will demonstrate your ability to understand customer needs and provide tailored solutions, which is key for a Customer Service Assistant.
