Chef De Rang

Chef De Rang

Windermere Full-Time 29250 - 31005 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Chef De Rang, ensuring smooth service and exceptional guest experiences.
  • Company: Be part of the prestigious Gilpin Hotel & Lake House, known for luxury and excellence.
  • Benefits: Enjoy perks like free food, gym membership, and staff transport between houses and hotel.
  • Why this job: This role offers a chance to work in a vibrant team, enhancing your hospitality skills.
  • Qualifications: Food hygiene qualification is essential; previous waiting experience preferred.
  • Other info: Salary ranges from £29,250 to £31,005, with potential gratuities averaging £240 to £550 monthly.

The predicted salary is between 29250 - 31005 £ per year.

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.

The main responsibility of our Chef De Rang is to ensure that our service runs smoothly and efficiently, providing exceptional guest experience. A Chef De Rang will assist in preparing for and serving food, maintaining cleanliness and hygiene standards and ensuring guest satisfaction throughout.

The Chef De Rang plays a crucial role in ensuring the guests have a pleasant and memorable experience, and therefore a keen eye for detail and enjoyment of working in a team-oriented environment is essential.

  • Assists with the preparation and setup of dining service, ensuring food items are ready for the guests.
  • Greets guests warmly and professionally, presenting menus and providing information about food and menu options and dietary restrictions.
  • Takes accurate food and beverage orders from guests and delivers them promptly to the kitchen.
  • Monitors and replenishes food and beverage items throughout service to ensure availability and freshness.
  • Maintains cleanliness and hygiene standards in all dining areas, including chairs, tables, countertops and all equipment.
  • Ensures food items are properly labelled, stored and handled in accordance with health and safety regulations.
  • Assists with guests’ specific requests or dietary requirements, providing suitable alternatives where possible.
  • Serves dishes in a professional and gracious manner, ensuring adherence to quality and presentation standards.
  • Anticipates guests' needs and promptly responds to their requests or concerns.
  • Clears and cleans tables promptly once guests have finished their meals, ensuring a clean and inviting atmosphere.
  • Assists in restocking supplies and inventory management, notifying the supervisor or manager when items are running low.
  • Collaborates with the kitchen and other hotel staff to ensure smooth operations and timely service.
  • Assists in resolving guest complaints or concerns relating to service, escalating issues to a manager where and when appropriate.
  • Maintains a positive and professional attitude while interacting with guests, colleagues and management.
  • Attends team meetings and training sessions to enhance knowledge and skills related to service and wider hotel operations.
  • Upholds the hotel's standards of guest care, ensuring guest satisfaction at all times.
  • Maintains facilities, services and promotions to effectively communicate information to guests.

Qualifications

  • Food hygiene qualification is essential (or at least willingness to undertake in a timely manner).
  • Previous experience in waiting on roles, ideally within a hotel dining service.
  • Excellent organisational and time management skills to support restaurant operations effectively.
  • Attention to detail and a commitment to delivering high-quality service.
  • Strong knowledge of food safety and sanitation regulations.
  • Ability to work efficiently in a high-pressure, fast-paced environment.
  • Flexibility to work early mornings, evenings, weekends and holidays as per the demands of the establishment.
  • Can act as a First Aid Aider or Fire Warden in the event of an accident or emergency.

Additional Information

  • Salary: from £29,250 to £31,005
  • Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month.
  • Hours: 45 hours per week.
  • Canteen
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free or subsidised travel
  • Gym membership
  • On-site parking
  • Relocation assistance may be available
  • Staff transport provided free between staff houses and hotel

Chef De Rang employer: The Ranch at Rock Creek

At Gilpin Hotel & Lake House, we pride ourselves on fostering a collaborative and supportive work environment where every team member plays a vital role in delivering exceptional guest experiences. With competitive salaries, generous gratuities, and a range of benefits including discounted meals, gym memberships, and staff transport, we are committed to the growth and well-being of our employees. Join us in a stunning location that not only offers beautiful surroundings but also the opportunity to be part of a prestigious establishment recognised by Relais & Châteaux.
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Contact Detail:

The Ranch at Rock Creek Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chef De Rang

✨Tip Number 1

Familiarise yourself with the menu and any special dietary options offered at Gilpin Hotel & Lake House. This knowledge will not only impress during your interview but also show your genuine interest in providing exceptional guest experiences.

✨Tip Number 2

Highlight your previous experience in high-pressure dining environments. Be ready to share specific examples of how you managed busy service periods while maintaining quality and guest satisfaction, as this is crucial for a Chef De Rang role.

✨Tip Number 3

Demonstrate your teamwork skills by discussing how you've collaborated with kitchen staff and other team members in past roles. Emphasising your ability to work harmoniously within a team will resonate well with the hiring managers.

✨Tip Number 4

Prepare to discuss your approach to handling guest complaints or concerns. Providing examples of how you've successfully resolved issues in the past will showcase your problem-solving skills and commitment to guest satisfaction.

We think you need these skills to ace Chef De Rang

Food Hygiene Qualification
Previous Experience in Waiting Roles
Excellent Organisational Skills
Time Management Skills
Attention to Detail
Knowledge of Food Safety Regulations
Ability to Work in High-Pressure Environments
Flexibility in Working Hours
Customer Service Skills
Team Collaboration
Problem-Solving Skills
Effective Communication Skills
Ability to Handle Guest Complaints
Professional Attitude

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Chef De Rang. Familiarise yourself with the key tasks such as guest interaction, food service, and maintaining hygiene standards.

Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles in hospitality or dining services. Emphasise skills like attention to detail, organisational abilities, and teamwork, which are crucial for this position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional guest experiences. Mention specific examples from your past work that demonstrate your ability to handle high-pressure situations and meet guest needs.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at The Ranch at Rock Creek

✨Know the Menu Inside Out

Familiarise yourself with the menu and any special dietary options before the interview. Being able to discuss dishes confidently will show your passion for food and your readiness to assist guests with their choices.

✨Demonstrate Team Spirit

Since the role requires collaboration with kitchen and hotel staff, be prepared to share examples of how you've successfully worked in a team. Highlight your ability to communicate effectively and support your colleagues.

✨Showcase Your Attention to Detail

As a Chef De Rang, attention to detail is crucial. Be ready to discuss how you ensure cleanliness and presentation standards in your previous roles. Mention specific instances where your keen eye made a difference.

✨Prepare for Guest Interaction Scenarios

Think about potential guest scenarios you might encounter, such as handling complaints or special requests. Practising your responses will help you demonstrate your customer service skills and ability to remain calm under pressure.

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