At a Glance
- Tasks: Lead the charge in enhancing volunteer experiences and engagement.
- Company: Join a passionate team at The Ramblers, dedicated to making a difference.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Be part of an inclusive culture that values every contribution.
- Why this job: Make a real impact by creating meaningful connections through volunteering.
- Qualifications: Experience in volunteer management and a passion for community engagement.
The predicted salary is between 47845 - 54369 € per year.
Team: People and Culture
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract.
Status: Permanent
Salary: The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience.
Context and purpose of role:
Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. We’ve launched a bold new initiative to enhance volunteer experience, creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way.
As volunteering lead, the postholder will play a pivotal part in bringing that vision to life. You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition.
Key responsibilities:
- Volunteer Recruitment and Onboarding: Develop and implement strategies to attract and recruit a diverse pool of volunteers. Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.
- Training and Development: Create and facilitate ongoing training programs to enhance volunteer skills and knowledge. Provide resources and support to ensure volunteers are equipped to perform their roles effectively. Organise workshops, seminars, and training sessions to foster continuous learning.
- Volunteer Management and Coordination: Ensure accurate records of volunteer hours, roles, and performance are maintained. Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding. Develop and implement policies and procedures for volunteer management.
- Volunteer Retention and Engagement: Design and execute recognition programs to acknowledge and celebrate volunteer contributions. Organise events and activities to keep volunteers engaged and motivated. Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.
- Program Evaluation and Improvement: Monitor and evaluate the effectiveness of the volunteer program. Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement. Implement changes and enhancements based on feedback and best practices.
- Collaboration and Partnership Building: Work closely with teams to identify volunteer needs and opportunities. Build and maintain relationships with external partners and community organisations to expand volunteer resources.
- Technology and Data Management: Utilise technology to track and manage volunteer information. Maintain up-to-date records and generate reports on volunteer activities and program outcomes. Leverage communication tools and platforms to effectively engage with volunteers.
- Other: Undertake such other duties as may be reasonably required of the post. Engage and proactively develop excellent working relationships.
The person:
Knowledge, Skills and Experience:
- Knowledge: Knowledge of the value volunteers add, and the impact they bring to organisations. Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, particularly around recruitment and retention. Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture. Knowledge of safeguarding legislation, policies, and best practices.
- Skills: Strategic Thinking, Communication Skills, Interpersonal Skills, Analytical Skills, Problem-Solving Skills, Project Management Skills.
- Experience: Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.
Personal Attributes:
- Active Listener
- Collaborative
- Adaptable
- Problem Solver
- Analytical Thinker
- Detail-Oriented
- Mentoring
- Innovative
- Ethical
- Visionary
Values and Behaviours:
- Inclusive: We make everyone feel welcome and part of the Ramblers community.
- Inspiring: We strive to inspire people through the way we act and the things we say.
- Empowering: We empower and encourage each other to make a positive contribution.
- Responsible: We take responsibility for ourselves and those around us seriously.
Volunteer Development Manager - hybrid in Becontree employer: The Ramblers Association
The Ramblers is an exceptional employer that prioritises the well-being and development of its volunteers, fostering a culture of inclusivity and empowerment. With a hybrid working model across vibrant cities like London, Cardiff, and Edinburgh, employees enjoy flexibility while contributing to meaningful initiatives that enhance community engagement. The organisation offers robust training opportunities, recognition programmes, and a supportive environment where every team member can thrive and make a lasting impact.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Development Manager - hybrid in Becontree
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their mission and how you can contribute to enhancing the volunteer experience. Tailor your answers to show you're a perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our community.
We think you need these skills to ace Volunteer Development Manager - hybrid in Becontree
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Volunteer Development Manager role. Highlight your relevant experience and skills that align with our mission at StudySmarter, showing how you can enhance the volunteer experience.
Show Your Passion:We want to see your enthusiasm for volunteering and community engagement. Share personal stories or experiences that demonstrate your commitment to making a meaningful difference, as this will resonate with us.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and motivations without getting lost in the details.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures that your application is received directly by our team and helps us keep track of all candidates efficiently.
How to prepare for a job interview at The Ramblers Association
✨Know Your Volunteers
Before the interview, take some time to understand the role of volunteers within the organisation. Familiarise yourself with their impact and how they contribute to the mission. This will help you articulate your vision for enhancing the volunteer experience.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed and implemented strategies in previous roles. Be ready to discuss specific initiatives that attracted and retained volunteers, as well as how you measured their success. This will demonstrate your ability to think strategically about volunteer management.
✨Communicate Effectively
Practice your communication skills, both verbal and written. You might be asked to explain complex ideas simply or to present a training programme. Being clear and engaging in your responses will show that you can connect with diverse groups of volunteers.
✨Emphasise Inclusivity and Diversity
Highlight your commitment to creating an inclusive environment for volunteers. Share any experiences where you've successfully engaged diverse groups or implemented best practices in recruitment and retention. This aligns perfectly with the values of the organisation and shows you're a great fit.