At a Glance
- Tasks: Serve guests with exceptional hospitality in a vibrant bar and restaurant setting.
- Company: Join an award-winning independent hospitality group with diverse venues.
- Benefits: Earn up to £12.75, enjoy career growth, and get 30% off at our locations.
- Other info: Great opportunities for progression in a rapidly expanding business.
- Why this job: Be part of a fun-loving team while developing your career in hospitality.
- Qualifications: Passionate about service, quick learner, and thrive in fast-paced environments.
The predicted salary is between 12 - 12 £ per hour.
The Railway is currently looking for an experienced FOH Team Member to join the team. The Railway is situated right opposite Putney train station. We pride ourselves on fantastic service, great food and being the centre of Putney. We’re here for all occasions - a quiet drink in the bar, a spritz on the roof terrace, a party in one of our private rooms or the best Sunday roast around.
Are you able to work on the bar or floor looking after our guests and delivering an exceptional service? If you are passionate about hospitality, have excellent communication skills and you thrive in a fast‑paced environment then get in touch!
You Are:
- Passionate about providing outstanding service
- A quick learner who can use your own initiative
- Happy working in a high‑intensity venue but with a fun‑loving team
- Aiming to grow and develop within a fantastic, award‑winning company
- Looking to progress to the next level and build your career in a rapidly expanding and versatile business
We Offer:
- Up to £12.75 including Tronc
- Career progression and promotion opportunities with regular new openings
- 30% discount on the total bill at our Pubs, bars and restaurant
- Employee Assistance Programme (EAP)
Who We Are:
Part of the award‑winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1‑50), a fast‑growing independent hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity.
Team Member employer: The Railway
The Railway is an exceptional employer located in the heart of Putney, offering a vibrant work culture where team members can thrive in a fast-paced environment while delivering outstanding service. With opportunities for career progression within our award-winning hospitality group, employees enjoy benefits such as competitive pay, generous discounts, and a supportive Employee Assistance Programme, making it a fantastic place to grow and develop your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Railway. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Railway
Don't be shy about reaching out to The Railway directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Railway and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Railway
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
