At a Glance
- Tasks: Deliver excellent customer service and create a welcoming atmosphere for guests.
- Company: Join the vibrant team at The Railway Inn, Billingshurst.
- Benefits: Competitive pay, flexible part-time hours, and holiday cover available.
- Other info: Great opportunity to gain experience in hospitality while having fun!
- Why this job: Perfect for those who love interacting with people and enjoy a lively work environment.
- Qualifications: Enthusiastic, reliable, and ready to provide top-notch service.
The predicted salary is between 10 - 15 £ per hour.
Job Title
Front of House Team Member
Hours
Part-time 10-15 hours with holiday cover available
Location
The Railway Inn, Billingshurst
Reporting To
General Manager
Pay
Competitive hourly rate, dependent on age and experience
About the Role We are looking for a friendly, enthusiastic and reliable
Part-Time Front of House Team Member to join our team. You will play an important role in delivering excellent customer service and helping to create a welcoming, clean and enjoyable atmosphere for all our guests.
This is a varied role that will involve working behind the bar, serving drinks, taking orders, handling payments and maintaining high standards throughout the pub.
Part-time hours will be offered on a rota basis and will include evenings, weekends and bank holidays .
Key Responsibilities:
- Customer Service
- Provide a friendly and welcoming experience for all customers.
- Take food orders accurately and efficiently.
- Serve drinks to a high standard.
- Make product recommendations and confidently answer customer questions.
- Deal with customer requests, concerns and complaints professionally.
- Help create a positive and enjoyable atmosphere.
- Bar and Service Duties
- Prepare and serve alcoholic and non-alcoholic drinks.
- Use correct glassware, measures, garnishes and serving procedures.
- Maintain good knowledge of the drinks menu.
- Promote and recommend products where appropriate.
- Check identification and follow Challenge 25 and responsible alcohol service procedures.
- Keep the bar, restaurant and customer areas clean and well stocked.
Front of House Team Member in Billingshurst employer: The Railway
The Railway in Putney is an excellent employer, offering a dynamic work environment where creativity thrives in a brand new kitchen. With competitive pay, generous employee discounts, and clear pathways for career progression, we foster a supportive team culture that values enthusiasm and technical skill in the culinary arts.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Billingshurst
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Railway and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Team Member in Billingshurst
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Railway that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Railway.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Railway get a sense of who you are beyond your experience!
How to prepare for a job interview at The Railway
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Railway and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
