At a Glance
- Tasks: Support the General Manager in running a vibrant pub and develop your team.
- Company: Join an award-winning pub, bar, and restaurant group in London.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual team trips, regular socials, and a supportive atmosphere.
- Why this job: Be part of a fun, people-focused environment with great career progression.
- Qualifications: Minimum 1 year of management experience and strong communication skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive operations-led business.
On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you’ll find the best of London’s craft beer scene, classic cocktails, small-batch gins and artisan wines. Located opposite Balham station, we’re the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.
The Role
As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial understanding. Your team will look up to you; it’s essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- “Wear your heart on your sleeve”, take ownership, be bold and run the business as if it’s your own.
- Be cool, calm and collected, manage pressure with ease, nothing can phase you.
- You’re not precious. We leave our egos at the door and help get things done.
- Must have minimum 1 year’s experience as a manager depending on the property being looked at.
- Solid communication and organisational skills, be approachable.
- Superb customer & floor service skills.
- An entrepreneurial flair.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
What’s in it for me:
- A competitive salary & bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless.
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere.
- 28 days holiday.
- Goes without saying, but we’ll feed you during your shift.
- Employee Assistance Programme (EAP).
- Good people know good people - an awesome referral scheme.
- Access your wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Assistant Manager employer: The Railway
Contact Detail:
The Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the venue before your interview! Pop in for a drink or a bite to eat, and chat with the staff. This shows you’re genuinely interested and gives you some insider info to impress them during your interview.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your charisma shine through. They’re looking for someone who can connect with the team and customers, so be yourself and don’t hold back.
✨Tip Number 3
Prepare some questions that show you’re keen on growth and development. Ask about training opportunities or how they support their managers. This not only shows your ambition but also that you’re serious about making an impact.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma and flair into your words. Remember, we’re all about people and fun!
Tailor Your Application: Make sure to tailor your application to the Assistant Manager role specifically. Highlight your relevant experience and skills that match what we’re looking for, like your ability to train and develop a team. It shows us you’re serious about joining our crew!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing pubs, bars, and restaurants!
How to prepare for a job interview at The Railway
✨Know the Venue Inside Out
Before your interview, make sure you research the pub, bar, or restaurant thoroughly. Familiarise yourself with their menu, special events, and overall vibe. This will not only show your genuine interest but also help you tailor your answers to align with their values and customer experience.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Be prepared to share examples of how you've successfully trained or mentored staff in the past. Highlight your ability to create a fun and engaging atmosphere while maintaining high standards of service.
✨Demonstrate Your Business Savvy
The role requires a good understanding of running a venue like it's your own business. Think about how you can contribute to the bottom line. Bring up any ideas you have for improving sales or enhancing customer satisfaction during the interview to showcase your entrepreneurial flair.
✨Stay Cool Under Pressure
Working in hospitality can be hectic, so it's crucial to demonstrate that you can handle pressure with ease. Prepare to discuss situations where you've managed stress effectively, whether it was during a busy shift or resolving a customer complaint. This will reassure them that you're the calm leader they need.