Customer Service Assistant

Customer Service Assistant

Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Assist customers and provide top-notch service during busy hours.
  • Company: Join the friendly team at Radstock Co-operative.
  • Benefits: Flexible hours, competitive pay, and a supportive work environment.
  • Why this job: Perfect for those who love helping others and thrive in a dynamic setting.
  • Qualifications: No specific experience needed, just a positive attitude and willingness to learn.
  • Other info: Great opportunity for career growth and to be part of a community-focused organisation.

The predicted salary is between 13 - 16 £ per hour.

Thursday 18:15pm - 22:00pm

Saturday 15:45am - 22:00pm

You will need to be flexible in terms of working hours and willing to work additional hours as and when required to cover busy/peak trading periods and staff absence/holidays.

To apply simply download an application form from our website or send your C.V. to: jobs@radstock.coop alternatively hand your application to your store manager quoting the relevant job reference number.

Shift patterns are indicative only, non-contractual and subject to change.

Customer Service Assistant employer: The Radstock co-op

Radstock Co-operative is an excellent employer that values flexibility and teamwork, making it an ideal place for those seeking a rewarding role as a Customer Service Assistant. With a supportive work culture and opportunities for growth, employees can thrive in a dynamic environment while enjoying the benefits of being part of a community-focused organisation. The co-operative's commitment to its members and staff ensures a fulfilling experience for all.
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Contact Detail:

The Radstock co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Make sure you know the ins and outs of the Customer Service Assistant role. Brush up on your customer service skills and be ready to share examples of how you've handled tough situations in the past. This will show that you're not just a good fit, but the perfect fit!

✨Tip Number 2

Flexibility is key! Be prepared to discuss your availability during the interview. Highlight your willingness to work those odd hours or cover shifts when needed. It shows you're committed and ready to jump in when the team needs you.

✨Tip Number 3

Don’t underestimate the power of a friendly chat with the store manager. If you can, pop in and introduce yourself before applying. A personal touch can make a huge difference and help you stand out from the crowd.

✨Tip Number 4

Finally, don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is a big plus for any customer service role.

We think you need these skills to ace Customer Service Assistant

Flexibility
Customer Service Skills
Time Management
Communication Skills
Teamwork
Problem-Solving Skills
Adaptability
Attention to Detail

Some tips for your application 🫡

Get to Know Us: Before you start your application, take a moment to check out our website and get familiar with what we do. Understanding our values and mission will help you tailor your application to show how you fit in with us.

Be Clear and Concise: When filling out your application form or writing your CV, keep it straightforward. Highlight your relevant experience and skills that match the Customer Service Assistant role. We love clarity, so make sure your points are easy to read!

Show Your Flexibility: Since the job requires flexibility in working hours, make sure to mention your availability clearly. If you can work additional hours during busy times, let us know! It shows you're ready to jump in when needed.

Submit Through Our Website: To make things easier for both of us, apply directly through our website. It’s the quickest way to get your application in front of us, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at The Radstock co-op

✨Know Your Availability

Since the role requires flexibility in working hours, be prepared to discuss your availability during the interview. Highlight any previous experience where you adapted to changing schedules or took on extra shifts.

✨Showcase Your Customer Service Skills

Prepare examples of how you've handled customer queries or complaints in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your problem-solving abilities.

✨Research the Company

Familiarise yourself with Radstock Co-op and its values. Understanding their mission and what they stand for will help you align your answers with their expectations and show genuine interest in the role.

✨Dress Appropriately

Even if the job is in a casual environment, dressing smartly for the interview shows professionalism. Aim for a neat and tidy appearance to make a positive first impression.

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