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- Tasks: Lead the transition to a new Global Headquarters and manage day-to-day office operations.
- Company: Join The R&A, a forward-thinking organisation focused on creating a modern workplace.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting opportunity to be part of a significant organisational change.
- Why this job: Shape a vibrant workplace and make a real impact on employee experience.
- Qualifications: Experience in office management or project coordination, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
This new role of Office Manager will play a pivotal role in leading the transition of members of The R&A’s workforce from some of the organisation’s current office locations to new purpose‑built Global Headquarters (GHQ) in St Andrews. This is a unique opportunity to shape and deliver a modern, efficient and people‑focused workplace environment. During the transition phase, the role will focus on planning, coordination, and execution of the move, ensuring minimal disruption to business operations. Once the new headquarters is fully operational, the Office Manager will take on full responsibility for embedding the day‑to‑day management of the building, delivering high‑quality workplace experience for staff and visitors.
This role oversees day‑to‑day office services, supporting employees and visitors, managing office suppliers, whilst maintaining a safe, well‑presented, and productive working environment. A proactive ambassador for The R&A cultivating and maintaining long‑term trust‑based internal and external relationships that ensure the delivery of strategic and behavioural objectives.
Key Accountabilities- Project Planning & Governance: Develop and manage the full office migration including a phased staff transition plan, governance structures, reporting, and communication plans in line with the project timeline and milestones. Manage budgets for the move process. Act as the primary contact for internal teams and suppliers during mobilisation. Create employee and visitor management procedures, including welcome areas working in partnership with other internal specialists on all items relating to the building. Recruit, train and onboard new employees as part of the office services team. Oversee the set‑up of the new office, including furniture layout, way finding signage, office supplies, and consumables across all neighbourhoods. Support the Technology team and other colleagues with set up including Access Control room, and desk and parking booking. Assess readiness levels and implement fixes for gaps that are within the project scope and budgets. Partner effectively with all internal and external stakeholders to ensure all operational services are mobilised and ready, partnering with key internal stakeholders and subject matter experts to provide smooth transition and move day communications. Ensure business continuity and minimise disruption during the transition period.
- Ongoing Operations: Manage day‑to‑day activity across the facility, maintaining exceptional levels of efficiency, safety, service quality, and presentation. Oversee the delivery of core building services such as reception, visitor management, mail operations, and office logistics, whilst ensuring health and safety compliance. Act as the primary contact for internal colleagues, visitors, and external partnerships to foster a collaborative culture. Maintain strong day‑to‑day oversight of building security, collaborating closely with suppliers and internal teams to ensure robust security measures and effective access control are maintained. Coordinate building management and service providers, including catering and liaise with cleaning teams. Track service performance, gather insights, and implement improvements and initiatives to enhance the overall workplace experience. Manage predetermined office budgets, expenses, and cost control through effective internal collaboration.
- Proven experience managing office relocations, workplace transitions, or large‑scale operational projects.
- Strong project management skills (Prince2, PMP, or equivalent).
- Strong skills in Microsoft Office (especially Excel for budgeting) and familiar with CAFM or CRM systems.
- Excellent stakeholder management and communication abilities.
- Understanding of facilities management, IT infrastructure, and workplace operations.
- Ability to manage budgets, contracts, and suppliers.
- Strong problem‑solving and organisational skills.
Office Manager employer: The R&A
Contact Detail:
The R&A Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Office Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. When you know what The R&A stands for, you can tailor your responses to show how you align with their mission and how you can contribute to a smooth transition to the new headquarters.
✨Tip Number 3
Show off your project management skills! Be ready to discuss specific examples of how you've successfully managed office relocations or transitions in the past. Highlight your ability to keep things running smoothly while juggling multiple tasks.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at The R&A.
We think you need these skills to ace Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office Manager role. Highlight any previous experience with office relocations or project management, as this will show us you’re a great fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about creating a modern workplace and how your past experiences can help us during the transition to our new Global Headquarters.
Showcase Your Project Management Skills: Since this role involves a lot of planning and coordination, make sure to highlight your project management skills. If you have certifications like Prince2 or PMP, don’t forget to mention them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The R&A!
How to prepare for a job interview at The R&A
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Manager role and its key responsibilities. Familiarise yourself with the specifics of office relocations and workplace transitions, as well as the importance of stakeholder management. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Project Management Skills
Since this role involves significant project planning and execution, be prepared to discuss your experience with project management methodologies like Prince2 or PMP. Bring examples of past projects where you successfully managed budgets, timelines, and teams, highlighting how you ensured minimal disruption during transitions.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the transition to the new Global Headquarters and how they envision the Office Manager contributing to that process. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
✨Demonstrate Your People Skills
As an Office Manager, you'll need to foster a collaborative culture. Be ready to share examples of how you've built trust-based relationships with colleagues and external partners. Highlight your communication skills and how you've handled challenges in previous roles to create a positive workplace environment.