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- Tasks: Lead daily operations at a vibrant golf facility and enhance player experiences.
- Company: Join the R&A’s innovative Golf IT! Team in Glasgow.
- Benefits: Enjoy competitive salary, performance bonuses, 35 days holiday, and free event tickets.
- Why this job: Make a real impact in a fast-paced environment while promoting accessible golf.
- Qualifications: Experience in leading teams and knowledge of golf operations required.
- Other info: Dynamic community-focused venue with exciting career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen to join the R&A’s Golf IT! Team in Glasgow. Lead the day-to-day operation of our vibrant, dynamic community driven golf facility, ensuring every activity, space and player interaction runs smoothly. Drive high performance by coaching and empowering our supervisory team to deliver exceptional service and strong commercial results. Own people and equipment resourcing, keeping standards high and operations efficient. Act as the go-to problem solver for player and operational issues, resolving challenges quickly and escalating only when needed. Champion ongoing training and development so supervisors excel and consistently raise the player experience across the range.
This is a full-time, on-site position, working 35 hours per week, based in Glasgow. Please note, we may close applications early should we receive sufficient applications.
What We Offer
- Competitive Salary
- Performance Bonus
- Company Pension Scheme and Sick Pay
- Life Insurance Cover
- Enhanced family friendly leave
- 35 Days Holiday Per Year
- Free tickets to The Open and AIG Women’s Open each year (and other relevant R&A Championships)
- Cycle to Work Scheme
- Season Ticket Loan
- Contribution towards glasses for VDU use
- Discounts available across 800 UK retailers and local businesses
- EV Car Scheme
Who We Are Looking For
- Institute of Leadership and Management Level 3 qualification or equivalent relevant work experience.
- Proficient in application golf-specific software and technology.
- Proven track record of effectively leading teams to achieve player (customer) and financial success.
- Knowledge of golf course operations, retail management and event planning.
About Golf IT: The R&A’s purpose is to make golf more accessible, appealing and inclusive and to ensure it is thriving 50 years from now and Golf It! plays a huge part of that ambition. Golf It! is The R&A’s first golf facility which opened in Glasgow in August 2023, creating a new “pathway to golf” that is open and accessible focusing on delivering fun and being community and family orientated. The venue, located in the northeast of Glasgow, attracts a new audience to the game, making people challenge everything they thought they knew about golf, inspiring future generations to say, ‘I love playing golf’.
Golf It! is accessible to people from all walks of life. It has a 9 Hole Golf Course, a 52 Bay two-tiered Driving Range, 3 Adventure Golf Courses, Park Golf, Simulators and many more activities. There is a street food outlet, provided by Big Feed Street Food, an onsite Nursery operated by Lullaby Lane and three Padel Tennis Courts operated by Game4Padel. Coaching facilities include Toptracer technology in every bay of the Driving Range, as well as Trackman in our Golf It! simulator.
Golf Operations Assistant Manager employer: The R&A
Contact Detail:
The R&A Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Operations Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into the R&A’s values and mission. This way, you can show how your experience aligns with their goals, especially in making golf more accessible and community-driven.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves being the go-to person for operational issues, think of examples from your past where you’ve tackled challenges head-on. Be ready to share these during your chat!
✨Tip Number 3
Show off your leadership style! The R&A is looking for someone who can empower their team. Prepare to discuss how you’ve coached and developed others in previous roles, and how you plan to do the same at Golf It!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or future projects at Golf It. This shows your genuine interest and helps you gauge if it’s the right fit for you.
We think you need these skills to ace Golf Operations Assistant Manager
Some tips for your application 🫡
Show Your Passion for Golf: When you're writing your application, let your love for golf shine through! We want to see how your enthusiasm aligns with our mission to make golf more accessible and fun for everyone.
Highlight Relevant Experience: Make sure to showcase any experience you have in leading teams or managing operations. We’re looking for someone who can drive high performance, so share specific examples of how you've achieved success in similar roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at The R&A
✨Know Your Golf Operations
Familiarise yourself with the specific golf operations and technology mentioned in the job description. Brush up on your knowledge of golf course management, retail operations, and event planning to show you’re ready to hit the ground running.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you empowered your team or resolved conflicts effectively. This will demonstrate your ability to drive high performance and deliver exceptional service.
✨Be a Problem Solver
Think of scenarios where you’ve tackled operational challenges head-on. Be ready to discuss your approach to problem-solving and how you prioritise issues, as this role requires quick thinking and effective decision-making.
✨Emphasise Training and Development
Highlight your commitment to ongoing training and development. Share any experiences where you’ve championed learning initiatives or helped others excel, as this aligns perfectly with the role’s focus on raising player experience.