Golf Operations Assistant

Golf Operations Assistant

Location: The Royal and Ancient Golf Club, St Andrews, Scotland, United Kingdom

Job Purpose: To assist in the delivery and development of the Golf Services offered by the Club to its Membership; to provide support to the Chairman of the Golf Sub Committee and other relevant Sub Committees of the Club Committee.

Hours of Work: This is an annualised hours working contract. This means that the successful candidate would work more hours over the Spring/Summer period with shorter days/hours in the Autumn/Winter period. Additional hours will be required during the Spring/Autumn meeting as well as during any other Major Competitions.

Key Accountabilities

• Provide a friendly and efficient service of a quality appropriate to one of the world\’s oldest and finest private clubs.
• Assist in the delivery and development of Reception Services.
• Assist in the delivery and development of services to Competitions and Matches, including the management of the operation of member competitions according to documented standard operating procedure. This will include but not exhaustive of monthly medals, winter competitions and Spring and Autumn meetings. This role will be responsible for working with our golf competition software Intelligent Golf (IG) and resolving any issues during competitions.
• Assist in the delivery and development of Golf Reservations, liaising with our partners, the Links Trust, to submit and manage ballot entries for the Old Course. To lead with allocating ‘Member Old Course’ tee times through balloting system.
• Assist in the delivery and development of the Members’ Shop and Online shop. This will include packaging and processing orders.
• Assist in the delivery and development of locker room services, ensuring the 2 locker rooms are maintained at a high standard. Liaising with housekeeping to ensure locker room management is maintained to the highest standards. Assist in monitoring the exterior of the building with cleaning standard operating procedures and onsite wardrobe storage facility for the Captain and members.
• Assist the Golf Services Manager and Head of Golf Services by preparing reports as and when required relating to Member Services and any other relevant area of responsibility.
• Participate in Departmental Meetings to provide support to Agenda items of the Golf Sub Committee and other relevant Sub Committees of the Club Committee.

Expertise

• Experience in a similar role
• Knowledge of Microsoft packages – Word, Excel, and PowerPoint.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing