GP Assistant

Southend Victoria Primary Care Network is seeking an experienced GP Assistant to support the network in the safe and efficient delivery of prescribing services across multiple practices. This role has a strong focus on prescription processing, medicines management, and clinical document coding, alongside supporting GPs with associated administrative tasks. The post holder will play a key role in ensuring prescriptions are processed accurately, efficiently, and in line with clinical and legal requirements, freeing up GP time to focus on direct patient care.

Main duties of the job:

• The GP Assistant / Prescription Clerk will act as a key liaison between the administrative team, clinicians, NHS services, and patients to promote safe, effective, and efficient care delivery across the PCN.
• The role combines prescription processing, administrative support, patient-facing clinical tasks, and care navigation, working within clearly defined professional boundaries and under appropriate clinical supervision.
• The post holder will work flexibly across practices within the PCN and contribute to improving patient flow, medicines safety, and GP capacity.

Job responsibilities:

• Process acute, repeat, and electronic prescriptions in line with practice and PCN protocols.
• Manage prescription queries from patients, pharmacies, and clinicians.
• Support medicines management, identifying and escalating discrepancies.
• Manage Accurx/Anima tasks within agreed timescales.
• Process clinical documents, correspondence, and coding SNOMED/read coding.
• Arrange appointments, referrals, tests, and follow-ups.
• Complete non-clinical sections of insurance, benefits, and administrative forms.
• Provide reception and care navigation support as required.
• Undertake clinical support tasks where trained and competent e.g. observations, BP, urine dip, ECGs, phlebotomy.
• See patients prior to GP review to take observations and brief histories.
• Liaise with GPs, admin teams, pharmacies, NHS services, and external agencies.
• Communicate effectively with patients and carers, adapting communication methods as needed.
• Contribute to safe, coordinated, patient-centred care.

Person Specification:

• Experience working in a healthcare or primary care setting.
• Strong experience processing prescriptions.
• Excellent attention to detail and understanding of prescribing safety.
• Ability to prioritise a high-volume workload.
• Good communication and IT skills.
• Understanding of confidentiality and information governance.
• GP Assistant qualification (or willingness to undertake training).
• Experience using SystmOne, Accurx & Anima.
• Training and development will be provided, including GP Assistant qualification.
• Participation in annual appraisal, mandatory training, and PCN induction is required.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience £23,868.00‑£29,250.00 per year.