At a Glance
- Tasks: Support the Restaurant Manager in delivering exceptional dining experiences and managing daily operations.
- Company: The Queensberry Hotel, a unique and characterful establishment in Bath with a Michelin-starred restaurant.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Flexible shifts including evenings and weekends, with opportunities for growth in a prestigious hotel.
- Why this job: Join a passionate team and enhance your hospitality skills in a renowned fine dining setting.
- Qualifications: Strong customer service skills, experience in food & beverage, and a proactive approach to teamwork.
The predicted salary is between 30000 - 32450 £ per year.
The Queensberry Hotel is a distinctive, characterful property in the heart of Bath. The hotel is home to The Olive Tree Restaurant, an acclaimed Michelin‑starred dining destination renowned for its quality and creativity. This independently owned hotel‑restaurant combination emphasizes flair, meticulous attention to detail, and a warm, welcoming atmosphere. Day‑to‑day operations are led by Hotel Manager Oliver Harris and Executive Chef Chris Cleghorn, who foster a collaborative and professional working environment. Team members can expect a culture that values hospitality excellence, guest satisfaction, and career development in a reputable establishment.
The Assistant Restaurant Manager is a full‑time, on‑site role based at The Queensberry Hotel and Olive Tree Restaurant in Bath. This position supports the Restaurant Manager in overseeing daily front‑of‑house operations, including service preparation, guest greeting and seating, order taking, and coordination with kitchen and bar teams. The role involves supervising and motivating the service team, ensuring consistent delivery of high standards, and handling guest feedback to maintain exceptional customer satisfaction. The Assistant Restaurant Manager will help manage reservations, allocate staff during service, and uphold health, safety, and hygiene standards. Responsibilities also include assisting with staff training, contributing to scheduling, supporting stock control and ordering for food and beverage, and actively participating in service during busy periods, including evenings, weekends, and holidays as required.
Qualifications:
- Strong customer‑facing skills, including Customer Service and Customer Satisfaction, with the ability to anticipate guest needs and resolve issues professionally.
- Knowledge of wine, with ideally WSET Level 2.
- Effective communication skills, with the ability to provide clear instructions, build rapport with guests and team members, and collaborate with kitchen and hotel colleagues.
- Experience in Food & Beverage operations, ideally in a fine dining or high‑quality restaurant environment, with good knowledge of menu items, wine, and service standards.
- Experience in hiring, coaching, and supporting team members, including involvement in interviewing, onboarding, and ongoing performance development.
- Previous supervisory or assistant management experience in restaurants or hotels, with strong organizational and time‑management skills.
- Ability to remain calm and efficient under pressure, with a proactive, hands‑on approach to service.
- Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.
- Relevant hospitality qualification or equivalent experience is beneficial; food safety and health & safety certifications are an advantage.
Assitant Restaurant Manager in Bath employer: The Queensberry Hotel and Olive Tree Restaurant, Bath
The Queensberry Hotel is an exceptional employer, offering a vibrant work culture that prioritises hospitality excellence and employee development. Located in the picturesque city of Bath, team members benefit from working alongside industry leaders in a Michelin-starred environment, with opportunities for career growth and a supportive atmosphere that values creativity and attention to detail.
Contact Details:
The Queensberry Hotel and Olive Tree Restaurant, Bath Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assitant Restaurant Manager in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Queensberry Hotel and Olive Tree Restaurant, Bath. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Queensberry Hotel and Olive Tree Restaurant, Bath
Don't be shy about reaching out to The Queensberry Hotel and Olive Tree Restaurant, Bath directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assitant Restaurant Manager in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Queensberry Hotel and Olive Tree Restaurant, Bath and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Queensberry Hotel and Olive Tree Restaurant, Bath
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
