At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience.
- Company: Join a Times Top 100 Company with a fun-loving team.
- Benefits: Competitive pay, discounts, complimentary meals, and career growth.
- Other info: Enjoy team trips, socials, and a supportive community.
- Why this job: Be part of a lively atmosphere and make guests feel special.
- Qualifications: Passionate about hospitality and thrive in fast-paced environments.
The predicted salary is between 11 - 13 ÂŁ per hour.
We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!
You Are:
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do:
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What’s in it for me:
- Competitive rate per hour + tronc - Cha-ching!!
- Work for a Times Top 100 Companies to Work For
- Clear pathways for training and career advancement—your growth matters!
- Discounts across all our pubs, bars, and restaurants—treat yourself!
- Work with the freshest seasonal produce—bring those flavours to life!
- Company and team trips, regular socials and incentives—let’s explore!
- Experience a lively, family-oriented atmosphere—where fun meets food!
- Complimentary meals during your shift—because who doesn’t love a good bite?
- Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!
- Fantastic referral scheme with rewards of up to £1000—bring your friends!
- Celebrate your birthday with a day off on us—party time!
- Cycle to work scheme for a greener commute—let’s pedal towards a better planet!
If you’re ready to bring energy, warmth, and a can‑do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award‑winning company.
Team Member employer: The Queens
Contact Detail:
The Queens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with guests and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their lively crew.
✨Tip Number 2
Practice your communication skills! Since hospitality is all about connecting with guests, try role-playing different scenarios with friends or family. This will help you feel more confident and ready to wow those guests with your sparkling service.
✨Tip Number 3
Be prepared to showcase your personality during the interview. They’re looking for someone who brings big energy and authenticity to the team. Share stories that highlight your passion for hospitality and how you’ve made guests feel special in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a fantastic, award-winning company that values growth and development.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love a bit of flair, so don’t be afraid to show us who you are and why you’re passionate about hospitality.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your experience in fast-paced environments and any guest service skills that make you stand out. We want to see how you can own the floor!
Be Enthusiastic: Express your excitement about joining our team and growing with us. We’re all about a fun-loving atmosphere, so let us know why you’re keen to be part of our lively crew!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and for you to stay updated on your progress. We can’t wait to hear from you!
How to prepare for a job interview at The Queens
✨Know the Company Culture
Before your interview, dive into the company’s values and culture. Since they pride themselves on being part of the community and celebrating individuality, think about how you can showcase your personality and passion for hospitality during the chat.
✨Prepare Your Guest Service Examples
Be ready to share specific examples of how you've delivered outstanding guest service in the past. Think about times when you went above and beyond to make a guest feel special, as this will resonate well with their focus on a guest-first approach.
✨Show Your Team Spirit
Since collaboration is key in a lively environment, come prepared to discuss how you work within a team. Share stories that highlight your ability to support colleagues and contribute to a fun-loving atmosphere, which is essential for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for growth and development. Inquire about training pathways or opportunities for advancement, as this demonstrates your eagerness to level up within the company.