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- Tasks: Lead a vibrant bar team and ensure top-notch service in a character-filled pub.
- Company: The Queens, a charming Victorian pub in Crouch End.
- Benefits: Competitive pay, training, career growth, discounts, and fun team events.
- Other info: Join a supportive team with exciting opportunities for progression.
- Why this job: Be the face of a busy pub and create unforgettable customer experiences.
- Qualifications: Experience in premium food and bar establishments with strong leadership skills.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Located in the leafy "village" of Crouch End, The Queens is a gem. A grand Victorian pub oozing with character.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials – a fun, family atmosphere.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Supervisor employer: The Queens
Contact Detail:
The Queens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Queens and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will not only help you stand out but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be the face of the pub, so brush up on your communication and leadership abilities. Role-play common scenarios with friends or family to prepare for those tricky customer queries and team management situations.
✨Tip Number 3
Show off your passion for food and drink! Be ready to share your favourite products and why you love them during the interview. This will demonstrate your knowledge and enthusiasm, which is key for delivering that unforgettable customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s make this happen together!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about delivering excellent service and creating memorable experiences for customers.
Tailor Your CV: Make sure to tailor your CV to highlight your experience in premium food and bar establishments. We’re looking for specific examples of how you've led teams and ensured high standards, so don’t hold back!
Be Personable: Remember, we’re all about personality! Use a friendly tone in your cover letter and show us who you are. We want to know how you connect with customers and your team, so let your unique voice come through.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Queens. We can’t wait to hear from you!
How to prepare for a job interview at The Queens
✨Know Your Products
Make sure you brush up on the food and drink offerings at The Queens. Be ready to discuss your favourite items and how they can enhance the customer experience. Genuine recommendations show your passion and knowledge, which is key for a Supervisor role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you trained staff or resolved conflicts. Highlighting your ability to guide and motivate a bar team will demonstrate that you're the right fit for this busy pub environment.
✨Customer Service Excellence
Be ready to share experiences where you dealt with customer queries effectively. Discuss how you ensured service standards were met and how you handled any challenges. This will show that you can maintain high service levels under pressure.
✨Embrace Learning Opportunities
Express your enthusiasm for learning new skills and exploring opportunities within the role. Mention any relevant training you've undertaken or are interested in. This attitude aligns perfectly with the values of The Queens and shows you're committed to personal and professional growth.