At a Glance
- Tasks: Lead a vibrant bar team and ensure top-notch service in a character-filled pub.
- Company: The Queens, a charming Victorian pub in Crouch End.
- Benefits: Competitive pay, training, career growth, discounts, and fun team events.
- Other info: Join a supportive team with exciting opportunities for progression.
- Why this job: Be the face of a busy pub and create unforgettable customer experiences.
- Qualifications: Experience in premium food and bar establishments, strong leadership skills.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Located in the leafy "village" of Crouch End, The Queens is a gem. A grand Victorian pub oozing with character.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials – a fun, family atmosphere.
- Goes without saying, but we’ll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor in Crouch End employer: The Queens
Contact Detail:
The Queens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Crouch End
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Queens and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your conversation. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Network like a pro! Reach out to current or former staff on social media. Ask them about their experiences and any tips they might have for impressing the management team. Plus, it’s a great way to get insider info that could give you an edge!
✨Tip Number 3
Show off your skills! If you’ve got experience in training teams or managing shifts, be sure to highlight that in your discussions. Share specific examples of how you’ve improved service standards or handled tricky customer situations. We love a candidate who can back up their claims!
✨Tip Number 4
Don’t forget to follow up! After your chat, shoot a quick thank-you message to express your appreciation for the opportunity. It keeps you fresh in their minds and shows you’re keen. Plus, it’s just good manners!
We think you need these skills to ace Supervisor in Crouch End
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Share why you love working in premium food and bar establishments, and how your experience aligns with our vibe at The Queens.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We want to know how you can help us deliver service excellence and create unforgettable customer experiences.
Be Authentic: Don’t be afraid to let your personality shine through! We’re looking for someone who can connect with our team and customers, so show us who you are and what makes you a great fit for our pub.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Queens
✨Know Your Products
Make sure you brush up on the food and drink offerings at The Queens. Being able to recommend dishes and drinks confidently will show that you're genuinely interested in the role and can provide excellent service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to train and motivate staff, as well as how you handle challenges during busy shifts. This will demonstrate that you can take responsibility and ensure high service standards.
✨Be Customer-Focused
Think about how you would handle customer queries or complaints. Be ready to share specific instances where you've turned a negative experience into a positive one. This shows that you value customer satisfaction and can think on your feet.
✨Embrace Learning Opportunities
Express your enthusiasm for learning new skills and exploring opportunities within the pub environment. Mention any relevant training you've undertaken or are keen to pursue, as this aligns with their focus on development and progression.