Housekeeping Attendant in Leeds

Located in the heart of Leeds, The Queens Hotel is a place like no other. Marrying authentic art deco glamour with on-trend fittings and furnishings, this newly refurbished city-centre retreat offers style and comfort in equal measure. We are currently recruiting for a Housekeeping Attendant to join our Truly Talented team. Reporting directly to the Head Housekeeper, you will be responsible for maintaining the highest standards of cleanliness throughout the hotel. You will perform all required cleanliness tasks and ensure that our guests are receiving an excellent guest experience.

What we offer:

• £12.71 per hour
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B
• 28 days holiday, including bank holidays, increasing yearly to 33 days
• Discounts across retail, restaurants, events and more through our benefits & rewards portal
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay
• Yearly complimentary Axiom Xcape stayover after one year of service
• A growing team with great training, progression, and promotion opportunities
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role:

As a Housekeeping Attendant, your focus will be to create a positive and memorable arrival experience for guests through high standards of cleanliness and efficient service. Responsibilities of the Housekeeping Attendant will include but are not limited to:

• Welcoming and acknowledging all guests; anticipating and addressing guests’ service needs
• Ensuring all guests’ rooms and public areas are beautifully presented, playing a key role in creating exceptional experiences
• Ensuring a high level of customer satisfaction is always delivered in line with our core values and standards

The ideal person for this role will be enthusiastic about change, focused on details and trusting. The core skills and experience required to succeed:

• Highly self-motivated, confident, decisive and able to work with limited supervision
• Outstanding customer service skills with the ability to anticipate guests needs
• A team player able to work to defined procedures and standards
• Results-focused with a desire to succeed

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast‑growing hospitality company with global aspirations. We are proud to be an equal‑opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.