Head Waiter/Waitress

Head Waiter/Waitress

Full-Time 30000 - 32450 £ / year (est.) No working from home possible
The Queens Hotel (Cheltenham)

At a Glance

  • Tasks: Lead the front-of-house team to deliver exceptional hospitality and train staff.
  • Company: Castle Hotel, a landmark hotel with a rich history and warm hospitality.
  • Benefits: Competitive salary, TRONC, and superb benefits in a supportive environment.
  • Other info: Opportunity for growth within a family-owned business committed to excellence.
  • Why this job: Join an exciting chapter of a historic hotel and make a real impact.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 30000 - 32450 £ per year.

Head Waiter Castle Hotel, Windsor - £27,500 plus TRONC and superb benefits.

Start date July 2026.

The Castle Hotel Windsor is a landmark hotel on Windsor High Street, directly opposite Windsor Castle and at the heart of the towns historic and royal setting.

Positioned as The Original Local, we combine deep local knowledge with warm, confident hospitality for guests from around the world.

With significant investment underway, including newly refurbished rooms and a new restaurant and bar concept celebrating heritage and locally sourced produce, the Castle Hotel is entering an exciting new chapter.

As part of Sir Richard Sutton Ltd, a family-owned business, the hotel offers the opportunity to grow within an organisation committed to excellence, people development and building a beautiful legacy for the future.

We aim to create environments where teams feel supported, trusted and proud of the experience they create together.

About the role: As our Head Waiter you will lead the front-of-house team to deliver exceptional, high-quality hospitality, acting as a bridge between the restaurant manager, kitchen, and service staff.

You will supervise, assist and develop waiters on their station, ensuring correct procedures and standards are maintained at all times.

Key responsibilities include training staff, managing service flow, resolving customer complaints, ensuring food safety complian...

Head Waiter/Waitress employer: The Queens Hotel (Cheltenham)

The Castle Hotel Windsor is an exceptional employer, offering a vibrant work culture steeped in history and community spirit. With a commitment to employee growth and development, team members are encouraged to thrive in their roles while enjoying superb benefits and the opportunity to be part of a family-owned business that values excellence and collaboration. Located in the heart of Windsor, employees can take pride in contributing to a landmark establishment that celebrates local heritage and hospitality.

The Queens Hotel (Cheltenham)

Contact Details:

The Queens Hotel (Cheltenham) Recruitment Team

We think you need these skills to ace Head Waiter/Waitress

Leadership Skills
Customer Service Skills
Training and Development
Communication Skills
Problem-Solving Skills
Attention to Detail
Food Safety Compliance