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For Companies At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience.
- Company: Join a Times Top 100 Company with a fun-loving team.
- Benefits: Competitive pay, discounts, career growth, and complimentary meals.
- Other info: Enjoy team trips, socials, and a supportive community.
- Why this job: Be part of a lively atmosphere and grow in an award-winning company.
- Qualifications: Passionate about hospitality and thrive in fast-paced environments.
The predicted salary is between 11 - 13 ÂŁ per hour.
We’re on the hunt for an Experienced Floor Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!
You Are:
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do:
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What's in it for me:
- Competitive rate per hour + tronc - Cha-ching!!
- Work for a Times Top 100 Companies to Work For
- Clear pathways for training and career advancement—your growth matters!
- Discounts across all our pubs, bars, and restaurants—treat yourself!
- Work with the freshest seasonal produce—bring those flavours to life!
- Company and team trips, regular socials and incentives—let’s explore!
- Experience a lively, family-oriented atmosphere—where fun meets food!
- Complimentary meals during your shift—because who doesn’t love a good bite?
- Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!
- Fantastic referral scheme with rewards of up to £1000—bring your friends!
- Celebrate your birthday with a day off on us—party time!
- Cycle to work scheme for a greener commute—let’s pedal towards a better planet!
If you’re ready to bring energy, warmth, and a can‑do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast‑moving, award‑winning company.
Team Member employer: The Queens Head
Contact Detail:
The Queens Head Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with guests and what values they promote. This will help you connect with them during your chat!
✨Tip Number 2
Practice your communication skills! Since hospitality is all about making guests feel special, role-play with a friend or family member. Show off your personality and flair—let them see how you can wow the guests!
✨Tip Number 3
Be ready to share examples of when you've gone above and beyond for customers in the past. Think of specific stories that highlight your guest-first service and quick learning abilities. This will show you're the perfect fit for their lively crew!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject some flair into your words. Remember, we’re all about celebrating individuality!
Highlight Your Hospitality Skills: Make sure to emphasise your passion for guest-first service in your application. Share specific examples of how you've wowed guests in the past, as this will show us that you truly understand what it means to deliver outstanding service.
Keep It Relevant: Tailor your application to reflect the job description. Mention your experience in high-energy environments and how you thrive under pressure. This will help us see that you’re a perfect fit for our lively crew!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application lands right in our hands. Plus, we can’t wait to read about what excites you about joining our fantastic team!
How to prepare for a job interview at The Queens Head
✨Know the Company Vibe
Before your interview, dive into the company culture. Check out their website and social media to get a feel for their atmosphere. This will help you align your answers with their values and show that you're genuinely interested in being part of their lively crew.
✨Show Off Your Personality
As an Experienced Floor Team Member, your personality is key! Be yourself during the interview—let your enthusiasm for hospitality shine through. Share stories that highlight your ability to connect with guests and create memorable experiences.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle busy environments. Think of examples where you've thrived under pressure or turned a challenging situation into a positive guest experience. This will demonstrate your ability to stay cool and positive when things heat up!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your eagerness to grow and be part of their supportive team, plus it gives you insight into whether this is the right fit for you.