Supervisor

Supervisor

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead a vibrant bar team and ensure top-notch service in a bustling pub environment.
  • Company: Join Queen's Head Shoreditch, the go-to spot for drinks and delicious food in East London.
  • Benefits: Competitive pay, discounts across venues, and exciting team events await you.
  • Other info: Enjoy career growth opportunities and a fun, family-like atmosphere.
  • Why this job: Be the face of a lively pub and create unforgettable experiences for customers.
  • Qualifications: Experience in premium food and bar settings with a passion for team training.

We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Queen's Head Shoreditch is the ideal place for after-work drinks, outrageous burgers & classic cocktails in East London. Our gorgeous bar is the perfect spot to meet up with friends & family for drinks, a bite, or both on Shoreditch High Street.

Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?

What's it all about:

  • Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
  • Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
  • Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
  • Able to deal with customer queries quickly and professionally.
  • Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
  • Able to support the Management team to deliver set goals.
  • Able to promote and market the venue, private hire spaces and events as appropriate to our customers.

What's in it for me:

  • Competitive rate per hour + tronc.
  • Be part of a brand new opening.
  • Training and development.
  • Career progression and promotion opportunities with regular new openings around the corner.
  • Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
  • Team trips, regular incentives and socials – a fun, family atmosphere.
  • Employee Assistance Programme (EAP) to support you across those tough times.
  • Good people know good people - an awesome referral scheme where you can earn up to Β£1000 per successful referral.
  • Birthdays are for celebrating, so have the day off on us.
  • Cycle to work scheme.
  • End-of-Year Annual Staff Party & Prize draws!

Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Supervisor employer: The Queens Head

The Queens Head in Greater London is an excellent employer, offering a vibrant work culture where culinary passion thrives. With competitive pay and flexible hours, employees enjoy a balanced work-life while having ample opportunities for growth within the Bar Beach Grill team, making it a rewarding place for those looking to advance their careers in the hospitality industry.

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Contact Details:

The Queens Head Recruitment Team

We think you need these skills to ace Supervisor

Customer Service Skills
Team Leadership
Product Knowledge
Training and Development
Communication Skills
Problem-Solving Skills
Sales and Marketing Skills