At a Glance
- Tasks: Lead the floor, deliver exceptional hospitality, and develop a supportive team culture.
- Company: Chickpea's beloved village pub known for warm welcomes and great food.
- Benefits: Competitive pay, 50% off food, clear career progression, and ongoing training.
- Other info: Opportunity for career growth within a supportive and energetic environment.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Natural leader with a passion for hospitality and team development.
Location: Job Type: full-time Salary: £13.00 - £14.40
If you’re a natural leader who loves hospitality, takes pride in the details and wants to build a genuine career in the industry, we’d love to meet you. The Queen’s Head is one of Chickpea’s much-loved village pubs — a place where warm welcomes, great food and attention to the little things make guests want to come back again and again.
We’re looking for a Floor Manager to join Joe and Alice to play a key role in delivering exceptional hospitality while helping lead and develop the team.
Why this is different
This is a role for someone who wants to lead from the front. Working alongside Joe and Alice, you’ll be an important part of the management team — helping to set the standard, support the team and make sure every guest receives the kind of hospitality we’re proud of. We’re looking for someone who genuinely lives the Chickpea values. Someone who notices the small things, cares about their team, takes ownership and understands that great hospitality starts with great people. You’ll have the opportunity to develop your leadership skills, take on more responsibility and progress your career within Chickpea.
What you’ll do
- Lead the floor and set the standard for brilliant hospitality
- Make every guest feel welcome, valued and looked after
- Support Joe and Alice with the day-to-day running of the pub
- Coach, support and develop the Front of House team
- Help create a positive, energetic and supportive team culture
- Lead by example and demonstrate Chickpea’s values every day
- Notice the small things and take action before they become big things
- Take ownership of service and help the team deliver consistently high standards
- Support with training, inductions and developing future leaders
- Take responsibility for the pub when required
What we’re looking for
- A natural leader who enjoys bringing the best out of people
- Someone who genuinely cares about hospitality and the guest experience
- A confident communicator who can inspire and support a team
- Someone who leads by example and isn’t afraid to get stuck in
- A person who takes ownership and follows things through
- Someone who lives the Chickpea values rather than simply knowing them
- Experience in a supervisory or management role is preferred, but attitude, ambition and leadership potential matter just as much
What you’ll get
- Every penny of service charge shared fairly across the whole team
- 50% off food at all Chickpea pubs for you and up to five guests
- Clear progression pathways within Chickpea
- Ongoing leadership and hospitality training
- Coaching and mentoring from Joe and Alice
- The opportunity to develop your management skills and take on greater responsibility
- A supportive team that celebrates success together
- The chance to build a genuine long-term career with a growing hospitality group
If you’re ready to take the next step in your hospitality career, want to lead a brilliant team and have the ambition to progress, we’d love to hear from you.
Junior Manager in Salisbury employer: The Queens Head
The Queens Head in Greater London is an excellent employer, offering a vibrant work culture where culinary passion thrives. With competitive pay and flexible hours, employees enjoy a balanced work-life while having ample opportunities for growth within the Bar Beach Grill team, making it a rewarding place for those looking to advance their careers in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Manager in Salisbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Queens Head. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Queens Head
Don't be shy about reaching out to The Queens Head directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Junior Manager in Salisbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Queens Head and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Queens Head
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
