At a Glance
- Tasks: Lead a vibrant bar team and ensure top-notch service in a bustling pub environment.
- Company: Queen's Head Shoreditch, the go-to spot for drinks and delicious food in East London.
- Benefits: Competitive pay, discounts across venues, and exciting team events.
- Other info: Be part of a brand new opening with regular promotions and team incentives.
- Why this job: Join a fun, family-like atmosphere with opportunities for growth and development.
- Qualifications: Experience in premium food and bar settings, with a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Queen's Head Shoreditch is the ideal place for after-work drinks, outrageous burgers & classic cocktails in East London. Our gorgeous bar is the perfect spot to meet up with friends & family for drinks, a bite, or both on Shoreditch High Street.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials – a fun, family atmosphere.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
- End-of-Year Annual Staff Party & Prize draws!
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor in London employer: The Queens Head
At Queen's Head Shoreditch, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates teamwork and creativity in the heart of East London. With competitive pay, extensive training and development opportunities, and a strong emphasis on employee well-being, we ensure our team members thrive both personally and professionally. Join us for a rewarding career where you can enjoy fantastic discounts, exciting team events, and the chance to grow within a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Queen's Head Shoreditch and soak up the atmosphere. Familiarise yourself with their menu and vibe so you can chat about it during your meeting. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Network like a pro! Reach out to current or former staff on social media. Ask them about their experiences and any tips they might have for impressing the management team. Plus, it’s a great way to get insider info that could help you stand out.
✨Tip Number 3
Show off your skills! If you’ve got experience in premium food and bar establishments, be ready to share specific examples of how you’ve delivered service excellence. Think about times you’ve trained a team or handled tricky customer queries – these stories will make you memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and keen to join our awesome team at Queen's Head Shoreditch!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely love being part of a busy pub environment and are excited about delivering excellent service.
Tailor Your Experience:Make sure to highlight your relevant experience in premium food and bar establishments. We’re looking for someone who can demonstrate their knowledge of products and service standards, so be specific about your past roles and achievements.
Be Personable:Remember, we’re all about creating a fun and friendly atmosphere. Use a conversational tone in your application to show us your personality. We want to know how you connect with customers and your team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Queen's Head Shoreditch!
How to prepare for a job interview at The Queens Head
✨Know Your Products Inside Out
Make sure you have a solid understanding of the food and drink offerings at Queen's Head Shoreditch. Be ready to discuss your favourite items and why they stand out. This shows your passion and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Highlight your ability to train and motivate staff, as well as how you handle challenges on shift. This will demonstrate that you're ready to take on the Supervisor role.
✨Be Customer-Centric
Think of scenarios where you've dealt with customer queries or complaints effectively. Share these experiences during the interview to show that you prioritise customer satisfaction and can maintain service excellence under pressure.
✨Embrace the Fun Atmosphere
Queen's Head Shoreditch is all about creating a vibrant experience. Bring your personality to the interview! Share your ideas for promoting the venue and engaging customers, and don’t forget to express your enthusiasm for being part of a fun, family-like team.
