At a Glance
- Tasks: Join a vibrant team, assist in the kitchen, and create a welcoming atmosphere for guests.
- Company: Chickpea, a founder-owned pub group with a focus on exceptional hospitality.
- Benefits: Flexible hours, 50% off food, paid overtime, and a £100 birthday voucher.
- Other info: Opportunities for training, team trips, and a commitment to your wellbeing.
- Why this job: Gain hands-on experience in hospitality and grow your skills in a supportive environment.
- Qualifications: Positive attitude, reliability, and eagerness to learn and support the team.
The predicted salary is between 30000 - 35000 £ per year.
Overview
The Queen's Head, Broad Chalke is tucked into the Chalke Valley. A recent refresh has brought the place up to nine bedrooms. We’re looking for Pub Assistants who are eager to learn, help in the kitchen, and support our front-of-house team to make every guest feel like a regular. This is a fantastic opportunity to gain hands-on experience, develop skills, and grow within a supportive team.
About Chickpea
We are founder-owned and seven years in. Today, we run ten pubs across the South West. Great pubs are built by great people. Our places are a reflection of the teams who work in them. From the kitchen to the bar, we believe exceptional hospitality comes from people who genuinely care about the industry and the guests in front of them.
Why Chickpea?
- A respectful kitchen is non-negotiable for us.
- There are no split shifts.
- Overtime is paid.
- Uniform is provided and laundered.
- We offer flexible working patterns that fit around your life.
- Every penny of service charge is shared across the whole team with complete transparency.
- If you work a six-hour shift, you eat from the menu.
- You'll enjoy 50% off food at any of our pubs for you and up to five guests.
- We close on Christmas Day.
- Each year, we bring everyone together for the Annual Chickpea Awards Bash.
- On your birthday, you'll receive a £100 voucher to spend at any of our pubs.
- There are also monthly rewards and giveaways.
- We recognise long service too.
- Throughout the year, we organise team trips and away days.
- We'll build a training programme around you.
- You'll have access to confidential 24/7 support for your mental, physical and financial wellbeing.
What You’ll Be Doing
- Working as part of a passionate, energetic team to deliver a welcoming atmosphere for guests.
- Assisting in the kitchen with food prep and washing up.
- Supporting the front-of-house team by serving, clearing, and ensuring guests have a great hospitality experience.
- Maintaining high standards of hygiene, cleanliness, and organisation.
- Helping keep the pub running smoothly, supporting both kitchen and front-of-house teams.
- Learning from experienced team members and developing your skills in all areas of pub operations.
What We’re Looking For
- Positive, reliable, and enthusiastic with a strong work ethic.
- Willingness to learn, take on new tasks, and support the team.
- Team player with a friendly, approachable attitude.
- Eager to gain experience in hospitality and grow within the company.
Kitchen Porter employer: The Queens Head
At Chickpea, we pride ourselves on fostering a supportive and respectful work environment where every team member is valued. As a Kitchen Porter at The Queen's Head in Broad Chalke, you'll enjoy flexible working patterns, a clear pathway for career progression, and the opportunity to develop your skills in a vibrant pub setting. With benefits like shared service charges, generous discounts, and a commitment to employee wellbeing, we ensure that our staff feel appreciated and motivated to grow within the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Porter
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like The Queens Head.
We think you need these skills to ace Kitchen Porter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at The Queens Head and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at The Queens Head!
How to prepare for a job interview at The Queens Head
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at The Queens Head. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at The Queens Head. Your motivation can often outweigh experience, so let that passion shine through!
