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- Tasks: Welcome students and guests, manage calls, and support events with a smile.
- Company: Join The Queen's Foundation, a historic theological college in Birmingham.
- Benefits: Earn £13.55 per hour, enjoy free lunches, and benefit from a pension scheme.
- Why this job: Be part of a vibrant community and make a difference in academic life.
- Qualifications: GCSEs in English and Maths, plus great communication skills.
- Other info: Flexible hours, with opportunities for personal growth and development.
The predicted salary is between 13 - 14 £ per hour.
Location: The Queen's Foundation for Ecumenical Theological Education, Somerset Road, Edgbaston, Birmingham
Salary: £13.55 per hour
Job Type: Permanent, Part Time - up to 25 hours per week
About us
The Queen's Foundation is one of the oldest theological colleges in England outside Oxford and Cambridge. The attractive campus is situated across two neighbouring sites in Edgbaston, Birmingham. Teaching takes place typically seven days a week and several evenings, for most of the calendar year. As well as teaching and conference facilities, the campus has residential accommodation for staff and students, dining facilities, and office accommodation.
About the role
Reception staff are key to providing excellent hospitality to students, staff, and guests, delivering smooth service for events and conferences alongside the needs of academic life on campus. They are responsible for providing a welcoming environment for students, staff and guests to reflect the Foundation's ethos of hospitality, care, and community. Flexible shifts, with regular weekend work and some evenings, are required.
Key Responsibilities
- Greet and assist students, staff and visitors in a courteous and professional manner
- Manage incoming calls, emails, and enquiries
- Maintain student and staff passes, log visitors and issue visitor passes
- Deliver internal bookings and room reservations service for meeting rooms, academic needs, and accommodation
- Liaise with academic and administrative staff to ensure smooth delivery of hospitality services for teaching, residentials, events and conferences
- Deliver accurate booking services for catering, covering both meals and refreshments
- Distribute incoming and outgoing mail
- Carry out administrative tasks such as updating directories and internal contact lists
- Work with colleagues across the Foundation in undertaking other tasks should the operational need arise
About you
Essential
- GCSEs (or equivalent) in English and Maths
- Previous experience in a reception or similar role setting
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office, including Excel
- Ability to multitask and remain calm under pressure
- Reliable, punctual, and flexible with working hours
- Right to work in the UK
Desirable
- Experience of working in an environment which takes residential booking
- Understanding of a theological education / training for ministry environment
- Familiarity with safeguarding principles (NB. safeguarding training according to Queen's policies and practices will be provided)
- Experience of working in a faith-based educational setting
What we offer
- Pension scheme with a generous employer contribution
- 25 days, 8 Bank Holidays pro rata, plus closed days between Christmas and New Year
- Free lunch in the dining room during termtime, while on shift
- Free onsite parking
- Cycle to Work scheme
If this role sounds suited to you hit apply now and send over your details.
Diversity and inclusion
The Queen's Foundation fosters and promotes diversity and inclusion and therefore welcomes applications for Professional Services staff posts from people of all backgrounds regardless of faith, ethnicity, gender diversity, LGBTQIA+, diversity of views and practices, or (dis)ability. All appointments are based on merit.
Receptionist - Part Time in Birmingham employer: The Queen's Foundation For Ecumenical Theological
Contact Detail:
The Queen's Foundation For Ecumenical Theological Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Queen's Foundation. Understand their ethos and values, especially around hospitality and community. This will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common receptionist scenarios with a friend or in front of a mirror. Think about how you'd handle tricky situations, like managing multiple calls or dealing with an upset visitor. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a great conversation and show that you take the role seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Receptionist - Part Time in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist at The Queen's Foundation. Highlight your relevant experience and skills, especially in hospitality and communication, to show us you're the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great candidate for this part-time role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Queen's Foundation For Ecumenical Theological
✨Know the Foundation
Before your interview, take some time to research The Queen's Foundation. Understand its ethos, values, and the role it plays in theological education. This will help you tailor your answers and show genuine interest in the position.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Prepare examples from your past experiences where you effectively handled inquiries or resolved issues. Practising clear and confident responses will demonstrate your interpersonal skills.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing multiple calls or dealing with difficult visitors. Think of relevant scenarios from your previous roles and how you successfully navigated them.
✨Dress the Part
First impressions matter! Dress professionally to reflect the welcoming environment of the Foundation. A smart appearance will convey your seriousness about the role and respect for the institution.