At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences in food and beverage.
- Company: Join a renowned hotel chain known for its commitment to hospitality.
- Benefits: Enjoy employee discounts, health plans, free meals, and a pension scheme.
- Other info: Great opportunities for career growth and a supportive work environment.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: Experience in food and beverage management with a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Location: Chester, CH1, Country: United Kingdom
Providing great hospitality is at the heart of all our hotels; it is everything we do, and our hospitality managers always deliver. The food and beverage operation is a vital component of our hotels and contributes to the overall hotel commercial plan.
You will have full management responsibility for the restaurants, bar, in‑room dining, conference & banqueting, and special events. It is a hands‑on role focusing on leading your team to deliver exceptional guest hospitality experiences, managing the F&B budget, rotas, stock control, and sales.
Our enviable employee benefits include:
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Access to 24/7 Employee Assistance Programme.
- Refer a friend scheme from £500 to £1,000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes – 100’s of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cyle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Ideal Candidate:
- Passionate about all things hospitality & food.
- Proven track record of success working in a management role within a busy food and beverage operation.
- Strong operational knowledge of food & beverage with a strong commercial awareness in this sector.
- Capable of driving and motivating teams through periods of change, with a track record in recognising and developing future hospitality stars.
- Ability to create a positive culture within the team.
- Excellent numeracy and literacy skills.
- Strong organisation and planning skills.
- Experienced in managing budgets and driving revenue sales.
Hospitality Service Manager in Chester employer: The Queen at Chester Hotel, Premier Collection By Best Western
As a Hospitality Service Manager at our Chester location, you will be part of a dynamic team dedicated to delivering exceptional guest experiences in a vibrant hotel environment. We offer a supportive work culture with extensive employee benefits, including generous discounts across our hotel portfolio, a comprehensive health plan, and opportunities for personal growth and development. Join us to thrive in a role that not only values your passion for hospitality but also rewards your commitment to excellence.
Contact Details:
The Queen at Chester Hotel, Premier Collection By Best Western Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Service Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Research the company! Before any interview, dive deep into the hotel’s values, culture, and recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you’re keen on joining our fantastic team!
We think you need these skills to ace Hospitality Service Manager in Chester
Some tips for your application 🫡
Show Your Passion:Let your love for hospitality shine through in your application. We want to see how passionate you are about food and beverage management, so share your experiences and what drives you in this industry.
Tailor Your CV:Make sure your CV is tailored to the Hospitality Service Manager role. Highlight your management experience and any achievements in food and beverage operations that align with what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be sure to mention specific examples of how you've led teams and improved guest experiences in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Queen at Chester Hotel, Premier Collection By Best Western
✨Know Your Hospitality Inside Out
Make sure you brush up on your knowledge of the hospitality industry, especially food and beverage operations. Be ready to discuss trends, challenges, and innovations in the sector. This shows your passion and commitment to delivering exceptional guest experiences.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and driving performance. Think about times when you've motivated staff through change or recognised potential in team members. This will demonstrate your capability to create a positive culture within the team.
✨Be Budget Savvy
Since managing budgets is key for this role, come prepared with examples of how you've successfully managed finances in previous positions. Discuss your approach to stock control and how you've driven revenue sales, as this will show your strong commercial awareness.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s goals and challenges in the hospitality sector. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career aspirations.
