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- Tasks: Supervise pool activities, ensure safety, and assist customers at The Quays Swimming & Diving Complex.
- Company: Join BH Live, a charity dedicated to community health and wellness across the UK.
- Benefits: Enjoy flexible hours, gym membership, training opportunities, and holiday allowance.
- Why this job: Be part of an Olympic diving hub and make a positive impact in your community.
- Qualifications: Must have NPLQ certification, be a confident swimmer, and able to dive 5 metres.
- Other info: Casual role starting September 2025; apply early as positions may fill quickly.
Post Title: Casual Lifeguard
Sites: BH Live Active – The Quays Swimming & Diving Complex
Geographical Location: Southampton
Hourly rate: Up to £12.21 per hour
Contract Type: Casual
The role:
BH Live is recruiting for NPLQ qualified Lifeguards to join our team at The Quays Swimming and Diving Centre.
One of only four High Performance Centres for diving in the UK, there is a 10m diving board with an 18m diving pool, with public swim sessions and swimming lessons taking place in a separate 25m main pool. Waterslides offer splashing fun for families and individuals, feeding into a separate lagoon pool complete with interactive water features.
All candidates will need a valid NPLQ certificate and be able to dive down to at least 5 Metres.
You will:
- Work poolside and be the main point of contact for our customers.
- Ensure our customers are kept safe and comply with the centre rules.
- Erect, dismantle and move equipment.
- Clean the centre and equipment.
- Be vigilant and supervise people who are using the pool and centre facilities.
To be successful you will need:
- Your NPLQ qualification
- Be able to dive down to at least 5 Metres.
- Satisfactory DBS Clearance
- Be a confident swimmer
- To keep calm under pressure and have good initiative
- The ability to concentrate whilst working poolside
- Great customer service skills
- To be available to work hours aligned to the centre’s opening hours, including weekends, evenings and bank holidays.
- Be willing to work at other local sites.
To view the job description of this role, please click here.
We offer:
- Gym and Swim membership (eligibility criteria applies)
- Onsite parking (dependent on site)
- Training and development opportunities
- Holiday allowance
- Pension (subject to eligibility criteria)
- Flexible casual working hours, including weekends, bank holidays and evenings
About BH Live:
Champions of community engagement, health and wellness across Dorset, Hampshire, and London.
BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all.
With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves.
BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council.
We are at the heart of the UK’s growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.
For more visit bhlive.org.uk.
Get social with us: LinkedIn, X – @BHLIVE_UK | Facebook @SocialEnterpriseBHLive
To apply:
All applications are to be made via the BH Live Careers site:
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
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Casual Lifeguard employer: The Quays Swimming & Diving Complex
Contact Detail:
The Quays Swimming & Diving Complex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Lifeguard
✨Tip Number 1
Make sure to highlight your NPLQ qualification during any conversations or networking opportunities. This certification is crucial for the role, and showcasing it can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the facilities at The Quays Swimming & Diving Complex. Understanding the layout and specific safety protocols will demonstrate your commitment and preparedness when you get the chance to speak with the hiring team.
✨Tip Number 3
Engage with BH Live on social media platforms. By following them and interacting with their posts, you can gain insights into their culture and values, which can be beneficial during interviews.
✨Tip Number 4
Be proactive in seeking out opportunities to volunteer or gain experience in similar environments. This not only enhances your skills but also shows your dedication to the role and the community.
We think you need these skills to ace Casual Lifeguard
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Casual Lifeguard. Make sure you meet the qualifications, such as having a valid NPLQ certificate and being able to dive down to at least 5 metres.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous lifeguarding roles or customer service positions. Emphasise your NPLQ qualification and any other certifications that may be beneficial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for swimming and safety. Mention your ability to stay calm under pressure and your commitment to providing excellent customer service, as these are key traits for a lifeguard.
Submit Your Application Early: Since BH Live may close the vacancy early if they receive enough applications, make sure to submit your application as soon as possible. Double-check all documents for accuracy before hitting 'submit' on the BH Live Careers site.
How to prepare for a job interview at The Quays Swimming & Diving Complex
✨Show Your NPLQ Knowledge
Make sure to brush up on your National Pool Lifeguard Qualification (NPLQ) knowledge before the interview. Be prepared to discuss your training and how it applies to ensuring safety in a swimming environment.
✨Demonstrate Customer Service Skills
As a lifeguard, you'll be the main point of contact for customers. Think of examples from your past experiences where you provided excellent customer service, especially in high-pressure situations.
✨Highlight Your Swimming Ability
Be ready to talk about your swimming skills and experiences. Since the role requires confidence in the water, share any relevant achievements or certifications that showcase your abilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle emergencies or difficult situations. Practice your responses to demonstrate your calmness under pressure and quick decision-making skills.