Area Technical Operations Manager

Sites: BH Live Active – Southampton

Salary: £36,225 per annum

Hours: 40 per week

Contract Type: Permanent

Closing date for receipt of applications: Friday 14 November 2025

The role: We are recruiting for an Area Technical Operations Manager to lead the day to day running of the technical operations team across all BH Live Sites in Southampton. BH Live operates leisure facilities across this vibrant and lively port city in partnership with Southampton City Council. In line with the council’s ‘We Can Be Active’ strategy, we provide excellent leisure facilities and hundreds of activities for all ages and abilities to inspire and support more communities to be active.

You will:

• Lead and manage members of the technical operations team directly under your supervision, ensuring that all team members are competent to undertake their required duties and are trained and developed to increase their effectiveness with regards to technical operations.
• Carry out annual reviews on staff and ensure they receive relevant training to fulfil their job roles.
• Collaborate with Centres Operations team to ensure compliance and maintenance tasks are fulfilled with minimum disruption to the customer in a safe managed way.
• Manage the delivery of all aspects of Technical Operations within the designated contract/facilities including aspects of Facilities Management (FM), Utilities & Environmental Management and Technical Health and Safety Management.
• Manage the on-site organisation and delivery of reactive maintenance actions and repairs to both plant and the building fabric of all facilities within the designated contract including MAIN code expenditure and related financial controls.
• Manage the on-site organisation and delivery of the asset management schedules ensuring that high risk and statutory service obligations are prioritised and delivered in a timely manner.
• Work closely with the Corporate Health and Safety Team to develop a robust safety culture, maintaining, developing and promoting Health & Safety to ensuring that BH Live is providing the highest standards of health and safety to its workforce, contractors and customers.

To be successful you will need:

• Operational experience of providing a comprehensive maintenance service to a complex portfolio of facilities.
• Experience of developing a performance management and continuous improvement culture.
• Knowledge of mechanical and electrical maintenance service provision, building fabric maintenance and maintenance service software and Building Environmental Control systems (BEMS) specifically trend software.
• A flexible approach to working hours will be required, which may include evening, weekend and Bank Holiday working.
• Ideally you will have experience of working within a management technical role in a leisure or entertainment environment.

We offer:

• Onsite parking
• Training and development opportunities
• BH Live Active - Gym membership
• Health cash plan
• Employee Assistance Programme
• Company pension matched up to 6% contributions
• Colleague discount on food and drink
• Colleague recognition
• Birthday / Celebratory day off
• Loyalty Rewards

About BH Live: We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise. Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year. Our organisational and charitable purpose is to generate:

• More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing
• Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience
• Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people

We are making a positive difference across the communities we serve. Our organisation is changing lives – placing us at the heart of the UK’s growing social economy. We host hundreds of events a year; sell more than half a million cultural, and entertainment tickets; clock up millions of leisure centre visits, and welcome thousands of conference and exhibition delegates. As well as promoting community health and wellbeing, this generates millions of pounds in economic benefit for the local economy through business and cultural tourism. As a social enterprise, we don’t pay dividends to shareholders. Every pound we make is used to run our business and generate a surplus to reinvest and enhance our centres and facilities for public benefit. We’re BH Live, and we make things happen.

To apply: All applications are to be made via the BH Live Careers site - careers.bhlive.org.uk. The full description for the role can be found on the BH Live Careers site. BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.