Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch admin support to our Executive team and Board.
- Company: Join QAA, the UK's leading quality body for tertiary education.
- Benefits: Flexible remote work, competitive salary, and great career development.
- Why this job: Make a real impact in governance and higher education while working flexibly.
- Qualifications: Experience in governance and strong organisational skills required.
- Other info: Be part of a diverse and inclusive workplace culture.
The predicted salary is between 24750 - 31200 £ per year.
Click Here For Job Description
This is an exciting time to join an organisation with an essential role in the UK\’s tertiary education sector. QAA is the UK\’s independent quality body for tertiary education, and our purpose is to ensure that students and learners experience the highest possible quality of education. We have changed to meet the evolving needs of a sector that has undergone reform across all nations of the UK.
We are the UK\’s authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications. Throughout the UK we are the trusted partner of governments and funding bodies. In Scotland, Wales, and Northern Ireland, we work in collaboration with the sector to meet the needs of each nation. In England, our highly successful membership programme provides a rich source of resources to strategic leads, quality specialists and students and learners alike. Globally we are recognised as one of the world\’s leading quality bodies and support the UK sector as it welcomes international students and extends its reach through transnational education.
We are a world‑leading quality agency with unmatched experience of providing impartial regulatory and collaborative quality assurance and enhancement. We support universities and colleges in working with students and learners, governments, funders and regulatory bodies to evidence and enhance the excellent quality and high standards of the education they provide.
We are a remote first organisation and encourage day‑to‑day flexibility. It\’s important to us that our working environment enables us to deliver our services in a way and location that provides the best outcomes for our stakeholders and customers and meets their expectations. Alongside this we want individuals and teams to feel empowered to work where, when, and how they want, providing that business needs are met.
About The Role
The role is responsible for providing high‑quality administrative and secretariat support to the Assistant Company Secretary, the Director of Corporate Affairs, the Executive team, and the QAA Board and its sub‑committees (including the Consultative Board and Student Strategic Advisory Committee), ensuring that business needs are met. The role will also support the Assistant Company Secretary and Director of Corporate Affairs with information requests, complaints and appeals (also known as representations) and maintain the Agency\’s annual corporate calendar and ensure that statutory registers and others are up to date.
About You
We\’re looking for someone with experience in governance and committee servicing to join our Governance team. You\’ll have proven experience in providing administrative and executive support in a professional environment, working with senior managers and liaising with customers or external stakeholders and of handling sensitive and confidential information with care. You\’ll have a proactive, collaborative mindset and excellent interpersonal skills, with the ability to work effectively with colleagues at all levels. Strong organisational skills and attention to detail are essential, as are excellent organisational and prioritisation skills with a flexible can‑do attitude and an ability to adjust to accommodate changing priorities and deadlines. You will have a keenness to develop expertise in governance and the higher education sector more generally.
More information about this role can be found in the job description. If you would like more information in advance of applying please contact careers@qaa.ac.uk.
Your application
- Position: Governance Support Officer
- Location: We offer employees the opportunity to work flexibly from home, providing it is within the UK.
- Job type: Full‑time
- Hours: 35 hours per week, flexible working available
- Band: 3
- Salary: £25,245 – £31,825 per annum, dependent upon knowledge, skills and experience, plus excellent benefits
The closing date for applications is Sunday 4 January so please do not hesitate to apply. If you are interested in the vacancy do not hesitate to apply; based on response rate and calibre of applications, we may close this vacancy early.
To apply, please create a profile on our recruitment portal and submit your CV with a covering letter outlining your experience related to the role requirements. Only applications which include a CV, and a cover letter will be considered for the role.
QAA recognises the positive benefits of equity, diversity and inclusion. Our aim is to be truly representative of all sections of society, and for all to feel respected, free to be themselves no matter what their identity or background, and able to give their best. We value the differences that a variety of backgrounds, experiences, perspectives and skills brings and strongly encourage suitably qualified applicants to apply and join us.
We are committed to ensuring accessibility for all applicants. If you need any reasonable adjustments to participate in the recruitment process, please contact careers@qaa.ac.uk. We are committed to working with all to understand what accommodations are necessary to ensure a fair and accessible process.
If you have not heard from QAA within three weeks of the closing date for this vacancy, then your application has not been successful. Please be aware that we are unable to provide feedback on individual job applications.
#J-18808-Ljbffr
Governance Support Officer employer: The Quality Assurance Agency for Higher Education
Contact Detail:
The Quality Assurance Agency for Higher Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Governance Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the higher education sector, especially those involved in governance. A friendly chat can open doors and give you insights that might just land you that Governance Support Officer role.
✨Tip Number 2
Prepare for the interview by researching QAA’s mission and values. Show us you’re genuinely interested in quality assurance in education. Tailor your answers to reflect how your skills align with our goals, especially around sustainability and governance.
✨Tip Number 3
Practice your communication skills! As a Governance Support Officer, you'll be liaising with senior managers and external stakeholders. Mock interviews with friends or family can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and contributing to the vital work we do in the UK’s tertiary education sector.
We think you need these skills to ace Governance Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Governance Support Officer role. Highlight your experience in governance and committee servicing, and don’t forget to showcase your organisational skills and ability to handle sensitive information.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about corporate governance and how your skills align with our mission at QAA. Keep it concise but impactful!
Show Off Your Interpersonal Skills: We love a proactive and collaborative mindset! In your application, give examples of how you've worked with senior managers or external stakeholders. This will show us you can thrive in our connected workplace culture.
Apply Through Our Website: Don’t forget to apply through our recruitment portal! It’s super easy and ensures your application gets to the right place. Plus, we want to see your CV and cover letter together, so make sure both are included!
How to prepare for a job interview at The Quality Assurance Agency for Higher Education
✨Know Your Governance Basics
Familiarise yourself with key governance principles and the role of the QAA in the UK’s tertiary education sector. Understanding the UK Quality Code and how it impacts educational standards will show your genuine interest in the position.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong organisational and prioritisation skills. Discuss how you've managed multiple tasks or projects, especially in a professional environment, to demonstrate your ability to adapt to changing priorities.
✨Be Ready for Scenario Questions
Expect questions about handling sensitive information or managing complaints and appeals. Think of specific situations where you successfully navigated these challenges, as this will illustrate your proactive and collaborative mindset.
✨Express Your Interest in Sustainability
Since the role aligns with QAA’s net zero target by 2040, be prepared to discuss your interest in sustainability and carbon reporting. This shows that you’re not just looking for a job, but are genuinely invested in the organisation's mission.
