Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face that welcomes guests and ensures their stay is unforgettable.
- Company: Join the Oxford Belfry Hotel & Spa, a vibrant place near the beautiful Cotswolds.
- Benefits: Enjoy free health club membership, discounts, training support, and more!
- Other info: Dynamic environment with opportunities for growth and a commitment to diversity.
- Why this job: Make a real difference in guests' experiences while developing your customer service skills.
- Qualifications: Passion for customer service and experience in a customer-facing role.
The predicted salary is between 20000 - 25000 £ per year.
Do you thrive on delivering outstanding customer service? Are you a natural people person?
You will be the first impression a guest will have upon arriving at the hotel; you'll greet guests, assign rooms, take payments and perform general administrative duties. You will ensure all guest enquiries and complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Qualifications
- Passion for customer service
- Have worked in a customer‑facing role
- Conflict resolution experience
- Ability to work under pressure and multi‑task
- Strong time management and organisational skills
About the Company
Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our 154‑bedroom property offers the Spires restaurant, bar & lounge area, afternoon tea, private dining and meeting & event spaces. Leisure facilities include a gym, pool, sauna, tennis courts and a relaxing Elemis spa. We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. We also offer a bronze accreditation from Green Tourism and have earned a silver award for the Armed Forces Covenant.
Benefits
- Free health club membership (T&Cs apply)
- Family & Friends discounts across the QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development opportunities
- Access to an Employee Assistance Program
- Hospitality Action
- Refer a friend scheme
- Free parking
Receptionist in Thame employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Thame
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your A-game! Smile, make eye contact, and show off that natural people person vibe. Remember, you're not just a candidate; you're the face of customer service!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you’d handle guest enquiries and complaints, showcasing your conflict resolution skills. We want to see that you can keep your cool under pressure!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the hotel and its values. Ask about their approach to guest satisfaction or how they support staff development. It’ll demonstrate your passion for customer service and commitment to the role.
✨Tip Number 4
After the interview, send a quick thank-you email. It’s a simple way to stand out and show appreciation for the opportunity. Plus, it keeps you fresh in their minds as they make their decision. And hey, don’t forget to check our website for more opportunities!
We think you need these skills to ace Receptionist in Thame
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in previous roles. We love seeing that genuine passion!
Highlight Relevant Experience: Make sure to mention any previous customer-facing roles you've had. Whether it's in hospitality or retail, we want to know how your experience has prepared you for the receptionist role at Oxford Belfry Hotel & Spa.
Be Professional Yet Friendly: Your written application should reflect the friendly and professional manner we expect from our receptionists. Use a warm tone while maintaining professionalism, as this sets the right impression from the get-go.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at The QHotels Collection
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your People Skills
As a receptionist, you'll be the first point of contact for guests. Practice your greeting and body language before the interview. A warm smile and friendly tone can make a huge difference in how you come across.
✨Prepare for Conflict Resolution Scenarios
Think about times you've successfully handled difficult situations or complaints. Be ready to discuss these experiences and how you resolved them, showcasing your ability to stay calm under pressure.
✨Highlight Your Organisational Skills
Since the role involves multitasking and managing various administrative duties, prepare to talk about your time management strategies. Mention any tools or methods you use to stay organised and efficient in a busy environment.