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- Tasks: Serve guests in various Food & Beverage areas while ensuring satisfaction and brand standards.
- Company: Join the vibrant team at Oxford Belfry Hotel & Spa, part of The QHotels Collection.
- Benefits: Enjoy discounts, free health club membership, and support for training and qualifications.
- Why this job: Be part of a dynamic environment where you can grow and make guests smile.
- Qualifications: Passion for guest service, strong customer skills, and ability to thrive under pressure.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 20000 - 25000 £ per year.
Benefits:
- Family & Friends discounts across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- …and much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Qualifications:
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more? Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 154-bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa. The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
F&B Team Member in Thame employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member in Thame
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local hospitality events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and time management. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace F&B Team Member in Thame
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering exceptional guest service shine through. We want to see that you genuinely care about making guests happy and are excited about the role!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in food and beverage or customer service that showcase your ability to work under pressure and manage time effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the F&B Team Member position. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team at The QHotels Collection!
How to prepare for a job interview at The QHotels Collection
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Food & Beverage areas of the hotel. Brush up on the menu items, pricing, and any current promotions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional guest service. Think about times when you went above and beyond to ensure customer satisfaction. This will demonstrate your passion for the role and your ability to handle various situations.
✨Time Management is Key
Since the job requires good time management and organisational skills, be ready to discuss how you prioritise tasks during busy periods. Share specific strategies you use to stay organised and efficient, especially in a fast-paced environment like a hotel.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the hotel maintains its brand standards. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.