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- Tasks: Be the friendly face of our golf facilities, assisting guests and managing bookings.
- Company: Join the vibrant team at Telford Hotel, Spa & Golf Resort.
- Benefits: Enjoy free health club membership, discounts, and professional development support.
- Why this job: Combine your passion for golf with a rewarding customer-facing role.
- Qualifications: Knowledge of golf and excellent customer service skills required.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 8 - 12 £ per hour.
Location: Telford, Shropshire
Salary: £8.00-12.71 per hour
Contract: Permanent, Full-time
Posted 15 hours ago
What you will bring:
- Understanding of golf
- Passion for the sport
- Courteous and pleasant attitude
- Good time management and organisational skills
Are you knowledgeable and passionate about golf? Do you enjoy working in a customer facing role?
The important stuff:
- Free health club membership (T&C apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across the QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- And… much, much more!
What will I do?
This is a key role as you will be the first impression a guest will have upon entering the golf facilities within the hotel. Offering advice and guidance to all our guests and members as well as taking bookings and supporting membership sales.
Is this the role for me?
- Understanding of golf
- Passion for the sport
- Courteous and pleasant attitude
- Good time management and organisational skills
About the property:
Telford Hotel, Spa & Golf Resort is a 114‑bedroom property overlooking the Ironbridge Gorge with an 18‑hole golf course. Dining includes the 1779 restaurant, Gorge Bar & Lounge, afternoon tea, private dining, meetings and event spaces. Leisure facilities include a gym, pool, sauna, steam room and an Elemis spa.
Equal Opportunities:
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion and equal opportunities for all. If you require any reasonable adjustments to any stage of the recruitment process, please let us know. The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant achieving the Silver Award.
Golf Team Member in Telford employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Team Member in Telford
✨Tip Number 1
Get to know the golf scene in Telford! Familiarise yourself with local courses and events. This will not only boost your confidence but also show your passion for the sport during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail that courteous and pleasant attitude. Remember, first impressions count, especially in a customer-facing role like this.
✨Tip Number 3
Time management is key! Try using a planner or an app to organise your schedule. Being able to demonstrate good organisational skills can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Golf Team Member in Telford
Some tips for your application 🫡
Show Your Passion for Golf: Make sure to highlight your love for golf in your application. We want to see that you understand the sport and can share that enthusiasm with our guests!
Be Courteous and Friendly: Since you'll be the first point of contact for our guests, it's crucial to convey a pleasant attitude in your written application. Let us know how you excel in customer service!
Demonstrate Your Organisational Skills: Mention any experiences where you've successfully managed time or organised events. We value good time management, so show us how you can keep things running smoothly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at The QHotels Collection
✨Know Your Golf
Make sure you brush up on your golf knowledge before the interview. Understand the basics of the game, the rules, and any recent developments in the sport. This will show your passion and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your courteous attitude and ability to handle various situations.
✨Time Management Matters
Be ready to talk about how you manage your time effectively, especially in a busy environment like a golf facility. Share strategies you use to stay organised and ensure that tasks are completed efficiently, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about the team culture, training opportunities, or even specifics about the golf course. It shows your genuine interest in the position and helps you assess if it's the right fit for you.