At a Glance
- Tasks: Ensure guest satisfaction in Food & Beverage areas while maximising sales.
- Company: Join The Park Royal Hotel & Spa, part of The QHotels Collection.
- Benefits: Enjoy free health club membership, discounts, and professional development support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a dynamic team delivering exceptional guest experiences.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
- You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Qualifications
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Benefits
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- Free parking
- AND……much, much more!
The Park Royal Hotel & Spa is located just outside Warrington. Our hotel is a 4*, 146-bedroom property and has a restaurant, lounge bar and terrace, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, cardio & weights room, pool, sauna, steam room, 3 tennis courts and a relaxing Elemis spa. The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
Conference & Events Team Member in Stretton employer: The QHotels Collection
The Park Royal Hotel & Spa is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With a range of benefits including free health club membership, discounts across The QHotels Collection, and support for professional qualifications, employees are encouraged to grow and thrive in their roles. Located just outside Warrington, the hotel boasts excellent leisure facilities and a commitment to diversity and inclusion, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Team Member in Stretton
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. This way, when you chat with them, you can show off your knowledge and passion for delivering exceptional guest service.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest. Being able to share these experiences will make you stand out during interviews.
✨Tip Number 3
Be ready to showcase your time management skills. Prepare examples of how you’ve handled busy situations in the past. This will demonstrate your ability to work under pressure, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities at The Park Royal Hotel & Spa.
We think you need these skills to ace Conference & Events Team Member in Stretton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering exceptional guest service shine through. We want to see how much you care about making guests feel welcome and valued!
Highlight Relevant Skills:Make sure to emphasise your customer service skills and any experience you have in fast-paced environments. We love candidates who can handle pressure while keeping a smile on their face!
Be Organised:Time management is key in our industry. In your application, mention any strategies or tools you use to stay organised and manage your time effectively. It’ll show us you’re ready for the hustle!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from us. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at The QHotels Collection
✨Know Your Stuff
Familiarise yourself with the hotel’s offerings, especially in Food & Beverage. Understand the current promotions and pricing so you can confidently discuss them during the interview. This shows your enthusiasm and readiness to engage with guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional guest service. Think about times when you went above and beyond to ensure satisfaction, as this aligns perfectly with the role's focus on guest experience.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially in high-pressure situations. Share specific strategies or tools you use to stay organised, as this will demonstrate your ability to thrive in a busy environment.
✨Embrace the Team Spirit
Highlight your ability to work well within a team. Share stories that illustrate your collaborative spirit and how you contribute to a positive work atmosphere, which is essential for a role in events and hospitality.
