At a Glance
- Tasks: Create relaxing experiences and deliver a variety of spa treatments for guests.
- Company: Join the 4-star Stratford Manor Hotel & Spa in Stratford-upon-Avon.
- Benefits: Enjoy a competitive commission scheme, free health club membership, and discounts across hotels.
- Why this job: Make a real difference in guests' wellbeing while developing your skills with top brands.
- Qualifications: NVQ Level 3 beauty/spa qualification preferred; experience with Elemis is a bonus.
- Other info: Dynamic environment with clear development pathways and support for professional growth.
The predicted salary is between 20000 - 25000 £ per year.
Are you a Level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience? Join Stratford Manor Hotel & Spa in Stratford‑upon‑Avon, a 4‑star property that offers a wide range of spa and hotel services.
Responsibilities
- Create a relaxing experience for guests, whether they are staying in the hotel or visiting for a spa break.
- Deliver a variety of treatments using your expertise and advise guests on the best products to support their wellbeing.
- Sell a range of products from the retail offer, upsell treatments, and book additional services.
- Attend regular training with Elemis Ambassadors across the group to continuously improve your skills.
Qualifications
- NVQ Level 3 (or equivalent) beauty/spa qualification.
- Previous experience as a Spa Therapist desirable; not essential.
- Knowledge and experience of Elemis and Jessica Nails is a bonus.
Working Hours
- Spa Opening Times: Monday – Friday 10:00am – 18:00pm, Saturday & Sunday 10:00am – 18:00pm.
- Health Club Times: Monday – Thursday 6:30am – 19:30, Friday 6:30am – 20:00, Saturday & Sunday 8:00am – 19:00pm.
Benefits
- Elemis uniform provided.
- 15% retail commission scheme for product sales.
- Clear development pathway and support for training & professional qualifications, including course fees.
- Free health club membership (T&Cs apply).
- Discounts across the QHotels Collection, including Family & Friends programmes in hotels.
- Access to an Employee Assistance Program – Hospitality Action.
- Referral scheme and free parking.
Equal Opportunities
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments at any stage of the recruitment process, please let us know so we can make the necessary changes.
Spa Therapist in Stratford-upon-Avon employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in Stratford-upon-Avon
✨Tip Number 1
Get to know the spa and hotel vibe before your interview. Visit Stratford Manor Hotel & Spa if you can, or check out their website and social media. This way, you can chat about what makes them special and show you're genuinely interested!
✨Tip Number 2
Practice your treatment techniques and customer service skills. You might be asked to demonstrate your expertise during the interview, so brush up on your knowledge of Elemis products and how to create that perfect relaxing experience for guests.
✨Tip Number 3
Network with other spa professionals! Join online forums or local groups where you can share tips and experiences. You never know who might have a lead on a job or can give you insider info about the Stratford Manor Hotel & Spa.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Spa Therapist in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for providing an outstanding guest experience shine through. We want to see how much you love what you do and how you can create a relaxing atmosphere for our guests.
Highlight Relevant Experience: Make sure to mention any previous experience as a Spa Therapist, even if it’s not essential. We’re keen to know about your skills and how they relate to the treatments you’ll be delivering at Stratford Manor Hotel & Spa.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the job description. We appreciate when candidates take the time to connect their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The QHotels Collection
✨Know Your Treatments
Make sure you’re well-versed in the treatments you’ll be delivering. Brush up on your knowledge of Elemis products and any specific techniques you’ve used before. This will not only show your expertise but also help you confidently answer questions about how you can enhance the guest experience.
✨Showcase Your Passion
During the interview, let your passion for spa therapy shine through. Share stories about how you’ve created memorable experiences for guests in the past. This personal touch can really resonate with the interviewers and demonstrate your commitment to providing outstanding service.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios where you might need to demonstrate how you would handle a guest's request or concern. Practising these situations beforehand can help you feel more at ease and showcase your problem-solving skills effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training opportunities with Elemis Ambassadors or how the team collaborates to create a relaxing environment for guests. This shows your interest in the role and your eagerness to grow within the company.