At a Glance
- Tasks: Create relaxing experiences and deliver various spa treatments for guests.
- Company: Join The QHotels Collection, a 4-star hotel known for its exceptional service and facilities.
- Benefits: Enjoy free health club membership, discounts, training support, and more perks!
- Other info: We are committed to diversity and inclusion, welcoming all applicants.
- Why this job: Perfect for those passionate about wellness and looking to grow in a supportive environment.
- Qualifications: NVQ Level 3 beauty/spa qualification preferred; experience is a bonus but not essential.
Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?
Are you looking for a clear development pathway for your career?
Benefits
- Elemis uniform provided
- 15% retail commission scheme for product sales
- A clear development pathway
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
Responsibilities
Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!
Requirements
- NVQ Level 3 (or equivalent) beauty/spa qualification
- Previous experience as a Spa Therapist is desirable, not essential
- Knowledge and experience of Elemis & Jessica Nails would be a bonus
Spa Opening Times: Monday - Sunday - 10:00am - 18:00pm
Health Club Opening Times: Monday to Friday, 6:30am - 22:00pm | Saturday, 7:30am- 20:00pm | Sunday, 7:30am - 19:00pm
The Park Royal Hotel & Spa is located just outside Warrington. Our hotel is a 4* 146‑bedroom property and offers restaurant, lounge bar, terrace, afternoon tea, private dining, meetings and event spaces. Leisure facilities include a gym, cardio & weights room, pool, sauna, steam room, 3 tennis courts and a relaxing Elemis spa.
We are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
Spa Therapist in Stretton employer: The QHotels Collection
The QHotels Collection is an exceptional employer for Spa Therapists, offering a vibrant work culture that prioritises employee development and well-being. With benefits such as free health club membership, a clear career progression pathway, and extensive training opportunities, employees can thrive in a supportive environment while enjoying discounts across the hotel collection. Located at the luxurious Park Royal Hotel & Spa in Warrington, team members can create memorable experiences for guests in a stunning setting, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Stretton
✨Tip Number 1
Familiarise yourself with the Elemis product range and treatments. Being knowledgeable about the products you’ll be using can help you stand out during interviews and show your passion for providing an exceptional guest experience.
✨Tip Number 2
Network with other professionals in the spa industry. Attend local beauty and wellness events or join online forums to connect with others who may have insights or tips about working at The QHotels Collection.
✨Tip Number 3
Consider gaining additional qualifications or certifications related to spa therapies, especially if you’re not yet fully qualified. This shows your commitment to professional development and can make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your approach to creating a relaxing environment for guests. Think of specific examples from your past experiences that demonstrate your ability to enhance the guest experience through your treatments.
We think you need these skills to ace Spa Therapist in Stretton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Spa Therapist, especially any qualifications like NVQ Level 3. Include specific treatments you are skilled in and any customer service achievements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for providing outstanding guest experiences. Mention your familiarity with Elemis products and any previous roles that demonstrate your ability to create a relaxing environment for clients.
Highlight Relevant Skills:In your application, emphasise skills that align with the job description, such as your ability to upsell treatments and products, and your commitment to ongoing professional development through training.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the spa industry.
How to prepare for a job interview at The QHotels Collection
✨Show Your Passion for Spa Therapy
Make sure to express your enthusiasm for providing an outstanding guest experience. Share specific examples of how you've created relaxing environments or memorable treatments in the past.
✨Highlight Relevant Qualifications
Be prepared to discuss your NVQ Level 3 qualification and any additional training you've completed. If you have experience with Elemis or Jessica Nails, mention it as it could set you apart from other candidates.
✨Demonstrate Upselling Skills
Since upselling is part of the role, think of ways you can effectively recommend additional treatments or products. Prepare a few scenarios where you successfully upsold in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa's approach to guest experiences and training opportunities. This shows your interest in the role and helps you understand if it's the right fit for you.
