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- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant Telford Hotel, Spa & Golf Resort team.
- Benefits: Enjoy free gym membership, discounts, and support for training.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and good time management skills.
- Other info: Diverse and inclusive workplace with great career development opportunities.
Do you have a passion for a great guest experience?
Are you looking for a flexible job to work around school or commitments?
Important Stuff
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for deliveringexceptional guest service
- Strong customer serviceskills
- Good time management andorganisational skills
- Ability to work underpressure
Curious to find out more?
Telford Hotel, Spa & Golf Resort is located in Telford and is 4*, 114-bedroom property. Our hotel overlooks the Ironbridge Gorge with an 18 hole golf course and the dining options include the 1779 restaurant, Gorge bar & lounge, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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Restaurant Team Member employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The QHotels Collection. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Restaurant Team Member, especially your passion for guest service and ability to work under pressure.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and looking the part shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering exceptional guest service right from the start. Use your application to highlight any relevant experiences or skills that showcase your love for creating great guest experiences.
Tailor Your Application: Make sure to customise your application to fit the role of a Restaurant Team Member. Mention specific skills like time management and customer service that align with what we’re looking for, so we know you’re the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the position. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at The QHotels Collection
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings at the hotel. Being able to discuss menu items confidently will impress your interviewers and show your passion for guest service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial for the role.
✨Demonstrate Flexibility and Team Spirit
Since the job requires working in various areas, emphasise your adaptability and willingness to learn. Share instances where you successfully collaborated with a team to achieve a common goal.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.