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- Tasks: Join our team to deliver exceptional guest experiences in various Food & Beverage areas.
- Company: Cambridge Belfry Hotel & Spa is a 4-star hotel offering luxury and leisure facilities.
- Benefits: Enjoy free health club membership, discounts, training support, and more perks!
- Why this job: Flexible hours make it perfect for students; gain valuable experience in hospitality.
- Qualifications: Passion for customer service, good time management, and ability to work under pressure.
- Other info: We are committed to diversity and inclusion, welcoming all applicants.
Overview
Do you have a passion for a great guest experience?
Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more?
Cambridge Belfry Hotel & Spa is located in Cambourne, 7 miles from Cambridge and is a 4*, 120-bedroom property. Our hotel has The Bridge restaurant and the Lounge bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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Restaurant Team Member employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with the Cambridge Belfry Hotel & Spa and its offerings. Knowing the menu, current promotions, and the unique features of the hotel will help you engage confidently with guests and demonstrate your passion for providing exceptional service.
✨Tip Number 2
Highlight your customer service experience in conversations during the interview process. Share specific examples of how you've handled challenging situations or gone above and beyond to ensure guest satisfaction, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Showcase your ability to work under pressure by discussing any relevant experiences where you successfully managed busy periods or multitasked effectively. This will reassure us that you can thrive in a fast-paced restaurant environment.
✨Tip Number 4
Take advantage of networking opportunities within the hospitality industry. Attend local events or connect with current employees on platforms like LinkedIn to gain insights about the company culture and potentially get a referral, which can significantly boost your chances of landing the job.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Highlight Your Passion for Guest Service: In your application, make sure to express your enthusiasm for delivering exceptional guest experiences. Share any relevant experiences or skills that demonstrate your commitment to customer service.
Showcase Relevant Skills: Emphasise your time management and organisational skills in your CV and cover letter. Provide examples of how you've successfully managed tasks under pressure in previous roles or during your studies.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Mention your ability to work in various Food & Beverage areas and your familiarity with pricing and promotions.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The QHotels Collection
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share any relevant experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Time Management Skills
Prepare examples of how you've effectively managed your time in previous roles or during busy periods. This will show that you can handle the fast-paced environment of a restaurant.
✨Familiarise Yourself with the Menu
Before the interview, take some time to research the hotel's food and beverage offerings. Being knowledgeable about the menu will help you answer questions confidently and demonstrate your commitment to the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the hotel's approach to guest service. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
