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- Tasks: Lead a dynamic team to create unforgettable guest experiences in a fast-paced restaurant environment.
- Company: Join Crewe Hall Hotel & Spa, a stunning 4-star property with top-notch facilities and a commitment to excellence.
- Benefits: Enjoy free health club membership, discounts, training support, and much more!
- Other info: We celebrate diversity and are committed to providing equal opportunities for all applicants.
- Why this job: Be part of a vibrant culture that values teamwork, growth, and making a positive impact on guests.
- Qualifications: Previous supervisory experience in hospitality and a passion for high-quality service are essential.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion for providing an outstanding guest experience?
Are you a strong leader who can help and motivate your team through a fast-paced environment?
The important stuff:
Benefits
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Supervise and lead your team to deliver a high standard of guest experience. working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.
Is this the role for me?
- Previous experience in asupervisory role in a hospitality food & beverage department
- Ability of working in aprofessional, efficient, high quality, service-oriented operation
- A good knowledge on wines andspirits
- Excellent team motivator andteam builder
Curious to find out more?
Crewe Hall Hotel & Spa is located just outside Crewe and is a 4*, 117-bedroom property. Our hotel has the Brasserie restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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Restaurant Supervisor employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the specific offerings of Crewe Hall Hotel & Spa. Knowing the menu, wine list, and unique features of the hotel will help you demonstrate your passion for the guest experience during any discussions.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you successfully improved team performance or guest satisfaction.
✨Tip Number 3
Research the latest trends in hospitality and customer service. Being knowledgeable about current industry standards can set you apart and show that you're committed to providing an exceptional guest experience.
✨Tip Number 4
Network with current or former employees of The QHotels Collection if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous supervisory roles in hospitality, particularly in food and beverage. Use specific examples that showcase your leadership skills and ability to motivate a team in a fast-paced environment.
Showcase Guest Experience Focus: Demonstrate your passion for providing an outstanding guest experience. Include anecdotes or achievements that illustrate how you've successfully enhanced customer satisfaction in past roles.
Knowledge of Products: Mention your knowledge of wines and spirits, as this is crucial for the role. If you have any certifications or training related to beverages, be sure to include them in your application.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Address how your skills align with the responsibilities of supervising and leading a team to drive revenue and upsell effectively.
How to prepare for a job interview at The QHotels Collection
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for providing an outstanding guest experience. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully motivated teams in a fast-paced environment. Highlight any experiences where you resolved conflicts or improved team performance.
✨Know Your Wines and Spirits
Brush up on your knowledge of wines and spirits, as this is crucial for the role. Be ready to answer questions about different types of beverages and how they pair with food, showcasing your expertise.
✨Emphasise Team Building
Discuss your approach to team building and training. Provide examples of how you've helped team members develop their skills, particularly in upselling and promoting services to guests.