At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in a fast-paced environment.
- Company: Join the QHotels Collection, a renowned hospitality brand committed to excellence and inclusivity.
- Benefits: Enjoy free gym membership, discounts, training support, and more perks like free parking!
- Why this job: Be part of a vibrant culture that values teamwork, growth, and making a positive impact.
- Qualifications: Previous supervisory experience in hospitality and a passion for service excellence required.
- Other info: Located at the beautiful Cambridge Belfry Hotel & Spa with fantastic leisure facilities.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Do you have a passion for providing an outstanding guest experience?
Are you a strong leader who can help and motivate your team through a fast-paced environment?
The important stuff
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Supervise and lead your team to deliver a high standard of guest experience. Working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.
Is this the role for me?
- Previous experience in a supervisory role in a hospitality food & beverage department
- Ability to work in a professional, efficient, high quality, service-oriented operation
- A good knowledge on wines and spirits
- Excellent team motivator and team builder
The Working Pattern is 6.30 am to 2.30 pm 5 days out of 7.
Curious to find out more?
Cambridge Belfry Hotel & Spa is located in Cambourne, 7 miles from Cambridge and is a 4*, 120-bedroom property. Our hotel has The Bridge restaurant and the Lounge bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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Restaurant Supervisor employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the specific offerings of The QHotels Collection, especially their dining options and leisure facilities. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully motivated a team in a fast-paced environment. Be ready to discuss specific situations where your guidance led to improved guest experiences or increased revenue.
✨Tip Number 3
Brush up on your knowledge of wines and spirits, as this is crucial for the role. Consider taking a short online course or reading up on current trends to show your commitment to professional development and enhance your expertise.
✨Tip Number 4
Network with current or former employees of The QHotels Collection if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory experience in hospitality, particularly in food and beverage. Emphasise your leadership skills and any relevant training or qualifications you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest experience and your ability to motivate a team. Mention specific examples of how you've driven revenue or improved service standards in past roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as knowledge of wines and spirits, team motivation, and the ability to work efficiently in a fast-paced environment.
Show Enthusiasm for the Company: Research The QHotels Collection and mention why you want to work for them specifically. Highlight their commitment to diversity and inclusion, and express your alignment with their values in your application.
How to prepare for a job interview at The QHotels Collection
✨Show Your Passion for Guest Experience
Make sure to express your enthusiasm for providing an outstanding guest experience. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully motivated teams in a fast-paced environment. Highlight any experiences where you led a team to achieve specific goals or overcome challenges.
✨Know Your Wines and Spirits
Since a good knowledge of wines and spirits is essential, brush up on your beverage knowledge before the interview. Be ready to discuss your favourite wines or cocktails and how you would recommend them to guests.
✨Emphasise Team Building Abilities
Talk about your experience in building strong teams and fostering a positive work environment. Provide examples of how you've trained team members to upsell and explain promotions effectively.