At a Glance
- Tasks: Lead a team to deliver exceptional guest service and create a welcoming atmosphere.
- Company: Join The QHotels Collection, a diverse and inclusive employer.
- Benefits: Enjoy free health club membership, discounts, training support, and more!
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be the face of hospitality and make guests feel at home.
- Qualifications: Previous supervisory experience and strong communication skills required.
The predicted salary is between 22000 - 26000 € per year.
Are you a good team motivator? Do you have a passion for delivering exceptional guest service?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Supervise the front of house team to ensure a warm, friendly welcome when guests arrive to when they leave. As the Supervisor you will be the point of contact for all hotel guests and deal with all situations in a polite and courteous manner.
Is this the role for me?
- Previous supervisory experience
- Have worked in a customer facing role
- Strong communication skills and self‑motivated
- Ability to work under pressure, multi‑task and problem solve
- High attention to detail
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
Reception Supervisor in Leeds employer: The QHotels Collection
At The QHotels Collection, we pride ourselves on fostering a vibrant and inclusive work culture where exceptional guest service is at the heart of everything we do. As a Reception Supervisor, you will benefit from a range of perks including free health club membership, discounts across our hotels, and comprehensive support for your professional development. Join us in a role that not only values your contributions but also offers numerous opportunities for growth and a supportive environment to thrive in.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for supervisory roles and practice your answers. Highlight your experience in customer service and how you've motivated teams in the past – this will show you're the perfect fit for delivering exceptional guest service.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for hospitality shine through. A warm, friendly attitude goes a long way in making a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining The QHotels Collection. Plus, it shows you're proactive and genuinely interested in the role.
We think you need these skills to ace Reception Supervisor in Leeds
Some tips for your application 🫡
Show Your Passion for Guest Service:When writing your application, let your enthusiasm for delivering exceptional guest service shine through. Share specific examples of how you've gone above and beyond for guests in previous roles – this will really resonate with us!
Highlight Your Supervisory Experience:Make sure to emphasise any previous supervisory experience you have. We want to see how you've motivated teams and handled challenges, so don’t hold back on those details!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong communication skills, so show us what you’ve got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at The QHotels Collection
✨Know Your Stuff
Before the interview, make sure you understand the role of a Reception Supervisor inside out. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Reception Supervisor, you'll be the face of the hotel. Prepare examples of how you've successfully managed teams or dealt with difficult guests in the past. Highlight your strong communication skills and ability to motivate others, as these are crucial for the role.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like a guest complaint or a busy check-in period. Think through potential scenarios and your responses ahead of time. This will demonstrate your problem-solving abilities and your capacity to work under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about the team dynamics, training opportunities, or how success is measured in the position. It’s a great way to leave a lasting impression!
