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- Tasks: Lead a dynamic team to create unforgettable guest experiences in a fast-paced environment.
- Company: Join the vibrant Oulton Hall Hotel, Spa & Golf Resort with a focus on hospitality excellence.
- Benefits: Enjoy free health club membership, discounts, training support, and more perks!
- Other info: Work in a stunning location with excellent career growth and a commitment to diversity.
- Why this job: Be a key player in delivering top-notch service while developing your leadership skills.
- Qualifications: Previous supervisory experience in hospitality and a passion for motivating teams.
The predicted salary is between 25000 - 30000 £ per year.
Do you have a passion for providing an outstanding guest experience? Are you a strong leader who can help and motivate your team through a fast-paced environment?
Key benefits:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND...much, much more!
What you will do:
- Supervise and lead your team to deliver a high standard of guest experience.
- Work together with your team to drive revenue at every opportunity, ensuring all team members have had the correct training to upsell and explain promotions to our guests.
Is this the role for me?
- Previous experience in a supervisory role in a hospitality food & beverage department
- Ability to work in a professional, efficient, high quality, service-oriented operation
- A good knowledge of wines and spirits
- Excellent team motivator and team builder
Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152‑bedroom property. Our hotel is set in acres of woodland with a 27‑hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa. The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so should you require any reasonable adjustments to any stage of the recruitment process, please let us know so we can make adjustments accordingly. We are thrilled to share that our hotel has been accredited with bronze from Green Tourism. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Conference & Events Supervisor in Leeds employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Supervisor in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Oulton Hall and The QHotels Collection. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous supervisory experience can translate into leading a team at Oulton Hall. Be ready to share specific examples of how you've motivated your team in the past.
✨Tip Number 3
Show off your passion for guest experience! During the interview, highlight your commitment to providing outstanding service. Share stories about times you've gone above and beyond for guests, and how you plan to inspire your team to do the same.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Conference & Events Supervisor in Leeds
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for providing an outstanding guest experience shine through in your application. We want to see how your passion aligns with our values and the role of Conference & Events Supervisor.
Highlight Your Leadership Skills: Make sure to showcase your previous supervisory experience in hospitality. We’re looking for strong leaders who can motivate their teams, so share examples of how you've successfully led a team in a fast-paced environment.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The QHotels Collection
✨Know Your Guest Experience
Make sure you can articulate your passion for providing an outstanding guest experience. Think of specific examples from your previous roles where you went above and beyond to ensure guests were happy. This will show that you understand the importance of guest satisfaction in a hospitality setting.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in leading and motivating teams. Have a few anecdotes ready that highlight how you've successfully managed a team in a fast-paced environment. This will demonstrate your ability to inspire others and maintain high standards.
✨Brush Up on Your Knowledge
Since the role requires a good knowledge of wines and spirits, take some time to refresh your understanding of popular beverages and pairings. Being able to discuss this knowledge confidently during the interview will set you apart as a candidate who is truly invested in the role.
✨Be Ready to Discuss Revenue Driving Strategies
Think about ways you've previously driven revenue in your roles, especially through upselling or promotions. Be prepared to share these strategies and how you trained your team to do the same. This shows that you not only understand the operational side but also the business aspect of hospitality.