At a Glance
- Tasks: Create unforgettable experiences for guests by managing events and group sales.
- Company: Join The QHotels Collection, a leader in hospitality with a focus on exceptional service.
- Benefits: Enjoy free gym membership, discounts, training support, and more!
- Other info: We celebrate diversity and offer equal opportunities for all applicants.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: Sales experience in hospitality and strong customer service skills are a must.
The predicted salary is between 25000 - 30000 £ per year.
Job Perks and Benefits:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
Job Overview
As an Events & Group Sales Coordinator, you’ll play a pivotal role in creating exceptional first impressions for our guests and clients. You will be responsible for maximising bedroom, meeting, and events revenue through the effective handling of enquiries and confirmed bookings, while proactively promoting the hotel’s services and facilities. Delivering outstanding customer service and building strong client relationships will be key to ensuring expectations are consistently exceeded and memorable experiences are delivered.
Key Skills and Qualities
- Previous experience in a sales related role, ideally within hospitality
- KPI and target driven
- Strong customer service skills
- Ability to multitask and think outside the box, come up with ideas to maximise opportunities
Equal Opportunities
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
Hospitality Events & Group Sales Specialist employer: The QHotels Collection
At The QHotels Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With benefits such as free health club membership, discounts across our hotels, and comprehensive training support, we empower our team to thrive in their roles while delivering outstanding service to our guests. Join us in a dynamic environment where your contributions are valued, and every day brings new opportunities to create memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Events & Group Sales Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your skills align with their needs. Practise common interview questions and be ready to showcase your customer service skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Hospitality Events & Group Sales Specialist
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! We want to see how excited you are about creating memorable experiences for guests and clients. Share any relevant experiences that highlight your enthusiasm.
Highlight Your Sales Skills:Since this role is all about maximising revenue, make sure to showcase your previous sales experience. We’re looking for those who can hit KPIs and targets, so include specific examples of how you've successfully driven sales in the past.
Demonstrate Your Customer Service Expertise:Outstanding customer service is key in this role. Use your application to illustrate how you've gone above and beyond for customers in previous positions. We want to know how you build strong relationships and exceed expectations!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at The QHotels Collection
✨Know Your Stuff
Before the interview, make sure you research The QHotels Collection thoroughly. Understand their values, services, and what sets them apart in the hospitality industry. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Since this role is all about maximising revenue and handling enquiries, be prepared to discuss your previous sales experiences. Think of specific examples where you exceeded targets or turned a challenging situation into a successful sale. This will demonstrate your KPI-driven mindset.
✨Customer Service is Key
Highlight your customer service skills during the interview. Share stories that illustrate how you've built strong relationships with clients or resolved issues effectively. Remember, delivering outstanding service is crucial in this role, so let your passion for helping others shine through.
✨Be Ready to Think on Your Feet
The ability to multitask and think outside the box is essential for this position. Prepare for situational questions that test your problem-solving skills. Practice responding to scenarios where you had to come up with creative solutions to maximise opportunities or enhance guest experiences.
