The QHotels Collection in Leeds is seeking an experienced Head of Contact Centre to lead our guest-facing operation, boost revenue and deliver outstanding service. You will build a high-performing team, collaborate with hotel and commercial leaders, and drive customer-centric strategies across 18 hotels. If you have a proven track record in contact centre leadership and a passion for hospitality excellence, we’d love to hear from you. #J-18808-Ljbffr
Head of Contact Centre - Guest Experience & Growth employer: The QHotels Collection
Norton Park Hotel, Spa & Manor House offers a vibrant work culture that prioritises employee growth and development, making it an excellent employer for those passionate about hospitality. With access to top-notch hotel facilities and a supportive team environment, you will have the opportunity to enhance your skills while delivering exceptional guest experiences. Join us in a role where your contributions directly impact client satisfaction and revenue maximisation.
