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For Companies At a Glance
- Tasks: Lead a team to create unforgettable guest experiences and drive revenue through effective upselling.
- Company: Renowned hotel group known for exceptional service and team spirit.
- Benefits: Free health club membership, discounts across the group, and more perks.
- Why this job: Join a vibrant team and enhance guest satisfaction while developing your leadership skills.
- Qualifications: Previous hospitality supervisory experience and knowledge of wines and spirits required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A notable hotel group in South Wonston is seeking a strong leader to supervise and motivate their team in delivering an outstanding guest experience. The role involves driving revenue opportunities and ensuring the team is trained to upsell and explain promotions effectively.
Previous hospitality supervisory experience and a sound knowledge of wines and spirits are essential.
The position offers various perks, including a free health club membership and discounts across the group.
Guest Experience F&B Supervisor | Lead & Upsell Excellence employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience F&B Supervisor | Lead & Upsell Excellence
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show off your personality during interviews! We want to see how you can motivate a team and create an amazing guest experience. Be ready to share examples of how you've upsold or trained staff in the past.
✨Tip Number 3
Research the hotel group thoroughly before your interview. Knowing their values, promotions, and what makes them stand out will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Guest Experience F&B Supervisor | Lead & Upsell Excellence
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you’ve gone above and beyond in previous roles to create memorable guest experiences.
Highlight Your Leadership Skills: Make sure to showcase your supervisory experience. We’re looking for someone who can motivate a team, so share examples of how you've successfully led and trained others in the past.
Demonstrate Your Knowledge of Wines and Spirits: Since this role requires a sound knowledge of wines and spirits, don’t forget to mention any relevant experience or certifications. We want to know how you can help our team upsell effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The QHotels Collection
✨Know Your Stuff
Make sure you brush up on your knowledge of wines and spirits before the interview. Being able to discuss different types and pairings confidently will show that you're serious about the role and can lead your team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully motivated a team or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your leadership style.
✨Upselling Techniques
Familiarise yourself with effective upselling techniques and be ready to discuss how you would train your team to implement these strategies. Think of specific promotions or scenarios you could use to demonstrate your approach during the interview.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the hotel's guest experience goals and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
