Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage night reception, greet guests, and handle check-ins/check-outs.
- Company: Join The QHotels Collection, a diverse and inclusive employer.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Other info: Opportunities for professional growth in a supportive environment.
- Why this job: Perfect for night owls who love delivering exceptional guest service.
- Qualifications: Must have a courteous attitude and conflict resolution skills.
The predicted salary is between 20000 - 25000 £ per year.
Are you a night owl? Do you thrive on delivering outstanding customer service?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program - Hospitality Action
- Refer a friend scheme
- FREE parking
- AND...much, much more!
What will I do? You’ll manage the reception during the night, greeting guests upon arrival, administering check‑ins and check‑outs, and ensuring all guest enquiries/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Is this the role for me?
- Ability to work with minimum supervision
- Passion for delivering exceptional guest service
- Courteous and pleasant attitude
- Conflict resolution experience
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Night Porter in Glasgow employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for customer service shine through. Share stories that highlight your conflict resolution skills and how you’ve gone above and beyond for guests.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t hesitate to apply right away. The sooner you throw your hat in the ring, the better your chances of standing out from the crowd.
✨Tip Number 4
Prepare for the unexpected! As a Night Porter, you’ll need to think on your feet. Practice answering common interview questions and consider scenarios where you had to handle guest complaints effectively.
We think you need these skills to ace Night Porter in Glasgow
Some tips for your application 🫡
Show Your Night Owl Side: When writing your application, let us know why you're a perfect fit for the Night Porter role. Share your experiences working night shifts or in customer service, and highlight how you thrive in a quieter environment.
Customer Service is Key: Make sure to emphasise your passion for delivering exceptional guest service. Use specific examples from your past roles where you went above and beyond to ensure guest satisfaction. We love hearing about those moments!
Be Courteous and Professional: Your written application should reflect your courteous and pleasant attitude. Keep your language friendly and professional, as this sets the tone for how you’ll interact with our guests during your shifts.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at The QHotels Collection
✨Know Your Night Shift
Familiarise yourself with the unique challenges and responsibilities of a night porter. Understand what it means to manage reception during the night, and be ready to discuss how you would handle guest check-ins and complaints in a calm and professional manner.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you resolved conflicts or went above and beyond for guests, as this role is all about ensuring guest satisfaction.
✨Demonstrate Independence
Since the role requires working with minimum supervision, think of instances where you successfully managed tasks on your own. Be ready to explain how you prioritise your work and stay organised during quieter hours.
✨Embrace the Company Culture
Research The QHotels Collection and their commitment to diversity and inclusion. Be prepared to discuss how your values align with theirs, especially regarding equal opportunities and support for the Armed Forces, which can show your genuine interest in the company.