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- Tasks: Lead and inspire a talented team at a stunning lifestyle resort.
- Company: Join Oulton Hall Hotel, Spa & Golf Resort, a prestigious 4-star property near Leeds.
- Benefits: Enjoy competitive salary, car allowance, private medical insurance, and 33 days annual leave.
- Why this job: Be part of an award-winning team focused on exceptional guest experiences and local culture.
- Qualifications: Proven leadership in hospitality with experience in managing large hotels and driving financial performance.
- Other info: We support diversity and inclusion, ensuring equal opportunities for all applicants.
The predicted salary is between 43200 - 72000 £ per year.
Are you a strong leader who knows how to lead, empower, and inspire your team?
The important stuff:
- Highly competitive salary
- Attractive car allowance
- Private medical insurance
- Group income protection
- Pension
- Performance related annual bonus
- 33 days annual leave
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
We are looking for a dynamic and forward-thinking General Manager to lead a standout lifestyle resort in the heart of the Yorkshire countryside, just 15 minutes out of the city centre of Leeds. This isn’t your typical GM role—this is a chance to bring your wealth of experience to take Oulton Hall Hotel, Spa and Golf Resort on the next stage of its journey. We are exceptionally proud of our journey so far bringing together local culture, a high performing team and exceptional guest experiences into something truly memorable. Continual investment in the property has taken the resort to a whole new experience level for our guests and employees. Due to our General Manager being offered the opportunity to advance his career overseas, we find ourselves in the rare position of advertising this role. This property is a key part of our portfolio having won Hotel of the year 2024 and our current General Manager having been awarded General Manager of the year 2023 and 2025 at our company wide awards.
What will I do?
You’ll be a strong leader who will have the ability to inspire and empower a talented team, drive commercial success, and bring innovative ideas to the table. You’ll have the autonomy to shape the hotel’s identity and elevate it to new heights, while ensuring that every guest leaves with an experience they will want to share with everyone.
Is this the role for me?
- Passionate about continually driving commercial and financial performance, with a proven ability to deliver results, including generating a turnover in excess of £9 million
- Strong leadership, communication and influencing skills, to lead the management team and support all departments in delivery of operational targets
- Strong business acumen coupled with knowledge & understanding of all commercial and financial aspects of hotel operations
- Responsible for delivering the hotel budget and sales strategy, developing new and creative opportunities to maximise sales and increase revenue
- Previous experience operating a M&E, Golf, Leisure & Spa, or a multifaceted hotel with a minimum of 100 bedrooms
- Create a culture focused on delivering the highest levels of customer scores and online reputation
- Identify potential opportunities and challenges and devise strategies to deal effectively with both
- Highly passionate & driven about hospitality
Curious to find out more? Oulton Hall Hotel, Spa & Golf Resort located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in 300 acres of woodland with a 27-hole golf course, trackman driving range and dining options which include the Calverley Grill restaurant, the Claret Jug restaurant, and stunning Champagne bar. We also offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis treatment spa.
The QHotels Collection are proud to be a Disability Confident employer, and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
General Manager employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with current and former employees of Oulton Hall Hotel, Spa and Golf Resort. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 2
Research the latest trends in hospitality management, particularly in lifestyle resorts. Being able to discuss innovative ideas and how they could be applied at Oulton Hall will demonstrate your forward-thinking approach and passion for the industry.
✨Tip Number 3
Prepare to showcase your leadership style and past successes in driving commercial performance. Think of specific examples where you've empowered teams and improved guest experiences, as these will resonate well with the hiring team.
✨Tip Number 4
Familiarise yourself with the local culture and attractions around Yorkshire. Showing that you understand the area and can integrate local elements into the hotel’s identity will set you apart as a candidate who truly cares about the guest experience.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and achievements in the hospitality industry. Focus on quantifiable results, such as revenue growth or guest satisfaction scores, to demonstrate your impact.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your vision for leading Oulton Hall Hotel, Spa and Golf Resort. Mention specific aspects of the job description that resonate with you and how your experience aligns with their needs.
Showcase Relevant Experience: Emphasise your previous roles in managing multifaceted hotels, particularly those with M&E, Golf, Leisure & Spa components. Highlight any awards or recognitions you've received that showcase your capability as a General Manager.
Demonstrate Cultural Fit: Research The QHotels Collection and incorporate their values into your application. Show how your leadership style and commitment to diversity and inclusion align with their company culture and mission.
How to prepare for a job interview at The QHotels Collection
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you empower and inspire your team. Share specific examples of how you've successfully led teams in the past, focusing on your approach to motivation and conflict resolution.
✨Demonstrate Business Acumen
This role requires strong business skills. Familiarise yourself with the financial aspects of hotel operations, including budgeting and revenue generation. Be ready to discuss how you've previously driven commercial success and maximised sales in your past roles.
✨Emphasise Customer Experience
The guest experience is paramount in this position. Prepare to talk about your strategies for enhancing customer satisfaction and online reputation. Highlight any initiatives you've implemented that resulted in improved guest feedback or increased loyalty.
✨Be Innovative and Forward-Thinking
This isn't just about maintaining the status quo; it's about elevating the hotel's identity. Come equipped with innovative ideas that could enhance the resort's offerings. Discuss trends in the hospitality industry and how you can apply them to create unique experiences for guests.
