At a Glance
- Tasks: Coordinate events and sales to create unforgettable experiences for guests.
- Company: Join The QHotels Collection, a leader in hospitality with a focus on exceptional service.
- Benefits: Enjoy free health club membership, discounts, training support, and more!
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be the face of memorable events and build lasting client relationships.
- Qualifications: Sales experience in hospitality and strong customer service skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Job Perks and Benefits:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
Job Overview
As an Events & Group Sales Coordinator, you’ll play a pivotal role in creating exceptional first impressions for our guests and clients. You will be responsible for maximising bedroom, meeting, and events revenue through the effective handling of enquiries and confirmed bookings, while proactively promoting the hotel’s services and facilities. Delivering outstanding customer service and building strong client relationships will be key to ensuring expectations are consistently exceeded and memorable experiences are delivered.
Key Skills and Qualities
- Previous experience in a sales related role, ideally within hospitality
- KPI and target driven
- Strong customer service skills
- Ability to multitask and think outside the box, come up with ideas to maximise opportunities
Equal Opportunities
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
Event & Group Sales Coordinator employer: The QHotels Collection
At The QHotels Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As an Event & Group Sales Coordinator, you will benefit from comprehensive training support, a free health club membership, and various discounts across our hotel collection, all while working in a dynamic environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Event & Group Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Event & Group Sales Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a networking event or an interview, be yourself. Let your passion for customer service and sales shine through – it’s all about making that memorable first impression!
✨Tip Number 3
Prepare for those tricky questions! Think about how you can demonstrate your ability to multitask and think outside the box. Have some examples ready that showcase your previous experience in sales and how you’ve maximised opportunities in the past.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining The QHotels Collection. It shows initiative and enthusiasm, which are key traits we look for in our Event & Group Sales Coordinators.
We think you need these skills to ace Event & Group Sales Coordinator
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! We want to see how excited you are about creating memorable experiences for guests and clients. Share any relevant experiences that highlight your enthusiasm.
Highlight Your Sales Skills:Since this role is all about maximising revenue, make sure to showcase your previous sales experience. We’re looking for those KPI-driven achievers, so mention any targets you've smashed or creative ideas you've implemented to boost sales.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Event & Group Sales Coordinator role. Mention specific skills and experiences that align with what we’re looking for, like your customer service prowess and ability to multitask.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at The QHotels Collection
✨Know Your Stuff
Before the interview, make sure you research The QHotels Collection thoroughly. Understand their services, values, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show genuine interest.
✨Showcase Your Sales Skills
Since the role is sales-focused, prepare examples from your past experiences where you successfully maximised revenue or built strong client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Customer Service is Key
Be ready to discuss how you handle customer service challenges. Think of specific instances where you went above and beyond for a client. Highlighting your ability to exceed expectations will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows that you’re not just interested in the job but also in how you can contribute to the team and grow within the company.
