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- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Oulton Hall Hotel, Spa & Golf Resort.
- Benefits: Enjoy free health club membership, discounts, and professional development support.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills.
- Other info: Dynamic environment with opportunities for growth and a commitment to diversity.
Do you have a passion for a great guest experience?
Are you looking for a flexible job to work around school or commitments?
The important stuff:
Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
Passion for delivering exceptional guest service
Strong customer service skills
Good time management and organisational skills
Ability to work under pressure
Curious to find out more?
Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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Bar Team Member employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop by Oulton Hall and soak in the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle guest queries or complaints. Role-playing with a friend can really help you nail those responses.
✨Tip Number 3
Network like a pro! Chat with current employees or even guests if you get the chance. Building connections can give you insider tips and might just land you a recommendation when you apply through our website.
✨Tip Number 4
Show off your passion! In your interview, share stories about times you've gone above and beyond for customers. This will highlight your commitment to exceptional guest service, which is key for this role.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering exceptional guest service right from the start. Use your application to highlight any relevant experiences or skills that showcase your love for creating great guest experiences.
Tailor Your Application: Make sure to customise your application to fit the Bar Team Member role. Mention specific skills like time management and customer service that align with what we're looking for, and don’t forget to include any relevant training or qualifications.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. A well-structured application can really make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing perks there!
How to prepare for a job interview at The QHotels Collection
✨Know Your Guest Service Basics
Brush up on the key principles of exceptional guest service. Be ready to share examples of how you've gone above and beyond for customers in the past. This shows your passion for delivering a great experience!
✨Familiarise Yourself with the Venue
Take some time to research Oulton Hall Hotel, Spa & Golf Resort. Knowing about their facilities, dining options, and services will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Show Off Your Time Management Skills
Prepare to discuss how you handle busy periods and manage your time effectively. Think of specific situations where you successfully juggled multiple tasks, as this is crucial in a fast-paced bar environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture or training opportunities. This not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.