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- Tasks: Assist in managing the spa, ensuring top-class service and driving retail revenue.
- Company: Join a leading hotel with a commitment to diversity and inclusion.
- Benefits: Free health club membership, discounts, and support for professional development.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: NVQ Level 3 beauty/spa qualification and previous spa management experience.
- Other info: Enjoy excellent career growth opportunities in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Role Overview: You will assist the Spa Manager to manage all aspects of the spa from driving retail revenue and health & safety, ensuring guests receive top-class service whether they receive a single treatment or a spa weekend break. You will lead by example, work alongside the team as required and ensure they are continually trained and delivering treatments to a very high standard.
Requirements:
- NVQ Level 3 (or equivalent) beauty/spa qualification.
- Previous experience as a Senior Therapist, Spa Supervisor or Assistant Manager of a spa.
- Elemis & Jessica Nails knowledge and experience would be a bonus.
- People management experience.
Location: Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4-star property with 122 bedrooms, Hardy's restaurant, Hunters bar & lounge, and a garden terrace bar. Leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
Our Commitment: The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally. If you require any reasonable adjustments at any stage of the recruitment process, please let us know. We support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.
Benefits and Development:
- A clear development pathway.
- Free health club membership (T&Cs apply).
- Discounts across The QHotels Collection.
- Family & Friends discounts in hotels across The QHotels Collection.
- Support with training & professional qualifications, including course fees.
- Various learning & development available.
- Access to an Employee Assistance Program – Hospitality Action.
- Refer a friend scheme, free parking and more.
Assistant Spa Manager employer: The QHotels Collection
Contact Detail:
The QHotels Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend local events or workshops to meet potential employers and show them what you’ve got. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! If you have the chance, offer to demonstrate your treatment techniques or management style during an interview. This gives us a real taste of your expertise and passion for the role.
✨Tip Number 3
Research the company culture! Before your interview, dive into the QHotels Collection’s values and mission. Tailor your responses to show how you align with their commitment to diversity and inclusion.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Assistant Spa Manager
Some tips for your application 🫡
Show Your Passion for Spa Management: When writing your application, let us see your enthusiasm for the spa industry! Share your experiences and what drives you to create a top-class service for guests. We love seeing candidates who are genuinely excited about the role.
Highlight Relevant Experience: Make sure to showcase your previous roles, especially if you've been a Senior Therapist or Spa Supervisor. We want to know how your background aligns with the Assistant Spa Manager position, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your knowledge of Elemis and Jessica Nails if you have it, and relate your skills to the job description. We appreciate when candidates take the time to connect their experience to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The QHotels Collection
✨Know Your Spa Treatments
Make sure you brush up on the various treatments offered at the spa, especially those using Elemis and Jessica Nails products. Being able to discuss these in detail will show your passion and expertise, which is crucial for the Assistant Spa Manager role.
✨Showcase Your People Skills
As a potential leader, it's important to demonstrate your people management experience. Prepare examples of how you've successfully led a team or resolved conflicts in previous roles. This will highlight your ability to maintain high standards and ensure top-class service.
✨Understand the Business Side
Familiarise yourself with retail revenue strategies and health & safety regulations relevant to spas. Being able to discuss how you can drive revenue while ensuring guest safety will set you apart from other candidates.
✨Emphasise Continuous Learning
The role requires ongoing training and development. Be ready to talk about how you keep your skills sharp and how you would encourage your team to do the same. Mention any relevant courses or certifications you've pursued to show your commitment to professional growth.
