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- Tasks: Welcome guests, manage bookings, and ensure a clean, welcoming health club environment.
- Company: Join the vibrant team at Oulton Hall Hotel, Spa & Golf Resort.
- Benefits: Enjoy free health club membership, discounts, training support, and more!
- Other info: Flexible hours with opportunities for growth in a supportive, inclusive workplace.
- Why this job: Be part of a dynamic team in a stunning setting while helping others achieve their fitness goals.
- Qualifications: Level 2 Personal Trainer/Fitness Instructor qualification preferred; great customer service skills a must.
The predicted salary is between 20000 - 25000 £ per year.
Free health club membership (T&Cs apply).
Discounts across golf including membership, guest rates, green fees, buggies and clothing.
Discounts across The QHotels Collection.
Family & Friends discounts in hotels across The QHotels Collection.
Support with training & professional qualifications, including course fees.
Various learning & development available.
Access to an Employee Assistance Program – Hospitality Action.
Refer a friend scheme.
FREE parking AND…much, much more!
What will I do?
- Welcome and greet guests.
- Make health club bookings and support membership sales and inquiries.
- Carry out daily checks and conduct gym inductions for all new members and regular gym re‑assessments as part of the health club retention strategy.
- Support the cleanliness of the health club and spa areas, ensuring all public areas are kept to the highest standards of cleanliness.
Is this the role for me?
- Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent preferred.
- Excellent customer service and communication skills.
- Ability to work under pressure and multi‑task.
- Strong attention to detail.
Spa Opening Times: Monday – Sunday 10:00am – 19:00pm.
Health Club Opening Times: Monday – Friday 6:30am – Saturday & Sunday 7:30am – 20:00pm.
About the hotel: Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152‑bedroom property. The hotel is set in acres of woodland with a 27‑hole golf course and dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and afternoon tea as well as private dining and meeting/event spaces. Leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa. We are thrilled to share that our hotel has been accredited with bronze from Green Tourism. The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant achieving the Silver Award.
Equal opportunities: The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments to any stage of the recruitment process, please let us know so we can make the changes accordingly.
Health Club Team Member in Leeds employer: The-Qhotels-Collection-1
Contact Detail:
The-Qhotels-Collection-1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Team Member in Leeds
✨Tip Number 1
Get to know the health club vibe! Visit the facility, chat with current team members, and soak up the atmosphere. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Health Club Team Member. This will boost your confidence and prepare you for those tricky questions about handling guest inquiries.
✨Tip Number 3
Show off your qualifications! If you've got a Personal Trainer or Fitness Instructor qualification, make sure to highlight it in conversations. We want to see how your skills can benefit our health club!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us, making your job search smoother.
We think you need these skills to ace Health Club Team Member in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference in how we perceive your application.
Tailor Your Application: Make sure to tailor your application to the Health Club Team Member role. Highlight relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The-Qhotels-Collection-1
✨Know the Health Club Inside Out
Before your interview, make sure you’re familiar with the health club's facilities and services. Understand the membership options, the types of classes offered, and any special promotions. This knowledge will show your enthusiasm and help you answer questions confidently.
✨Show Off Your Customer Service Skills
As a Health Club Team Member, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you can relate these experiences to the role and demonstrate your ability to handle inquiries and bookings effectively.
✨Highlight Your Qualifications
Make sure to mention your Personal Trainer or Fitness Instructor qualifications during the interview. If you have any additional certifications or training, bring them up too! This will reinforce your suitability for the role and show that you’re committed to professional development.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle pressure and multi-task. Think of situations where you had to manage multiple tasks at once or resolve conflicts. Practising your responses will help you feel more prepared and confident during the interview.